Lejuan Johnson
Tinley Park,IL
Summary
Accomplished Marketing Executive with a proven track record at The South Suburban Council, enhancing brand exposure and forging key partnerships. Expert in CRM management and strategic thinking, I excel in developing marketing plans that drive sales and customer loyalty. Skilled in presentations and customer service, consistently exceeding sales targets through innovative strategies and effective research.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Marketing Executive
The South Suburban Council
05.2023 - Current
- Increased brand awareness by developing and implementing innovative marketing campaigns.
- Planned and executed events and marketing programs to increase qualified leads.
- Planned and executed marketing campaigns to target groups, areas and wider community.
- Completed and submitted monthly and yearly reports to support executive decision making.
- Traveled to promote current programs and drive marketing through trade shows and industry conferences.
- Maintained reporting and developed actionable insights to continually improve branding efforts.
- Developed strong relationships with key industry influencers, leading to increased brand exposure and partnership opportunities.
Account Executive
Yelp
03.2022 - 05.2023
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Executed successful sales strategies to convert leads into customers.
- Delivered informative presentations to potential clients, showcasing the unique value of products or services offered.
- Leveraged CRM to collect, organize, and manage sales data and customer information.
- Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
Shipping Coordinator
RTC Industries
10.2020 - 03.2022
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.
- Coordinated international shipments, navigating customs requirements and import/export laws for efficient delivery of goods.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Managed warehouse inventory by conducting regular audits, ensuring accurate record-keeping, and optimizing storage space utilization.
- Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.
- Processed returns and updated accounts.
Education
Bachelor of Science - Marketing
Coastal Carolina University
Conway, SC05.2021
Skills
Branding
Sales Promotions
Strong time management
Presentations
Customer Service-Oriented
Sales Strategies
Strategic thinker
Research
Marketing Analytics
Marketing Plans
Marketing Plan Development
CRM Management
Certification
- Google Digital Marketing & E-Commerce Training - 2024
Timeline
Marketing Executive
The South Suburban Council
05.2023 - Current
Account Executive
Yelp
03.2022 - 05.2023
Shipping Coordinator
RTC Industries
10.2020 - 03.2022
Bachelor of Science - Marketing
Coastal Carolina University
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