Lekeisha Finister
Calumet City,IL
Summary
Resourceful Transportation Clerk offering 17 years of superior performance in related roles. Detail-oriented and industrious with aptitude for route management and utilizing local traffic knowledge to foresee delays. Processes, monitors and files paperwork with commitment to accuracy and adherence to the Chicago Transit Authority guidelines.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Transportation Bus Clerk
Chicago Transit Authority, CTA
08.2020 - Current
- Providing Clear Instructions.
- Monitoring Assignments.
- Corresponding with all levels of the Authority.
- Effectively Resolving and Correcting Clerical Errors.
- Demonstrated proactive and resourceful nature in solving transportation delays.
- Skilled at working independently and collaboratively in a team environment.
Bus Line Instructor
Chicago Transit Authority, CTA
08.2019 - 08.2020
- Trained individuals on bus routes and everyday bus operations.
- Communicated clear and concise instructions for trainees to follow and demonstrate operations.
- Supervised and monitored students' use of equipment.
- Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
Transit Bus Operator
Chicago Transit Authority, CTA
02.2005 - 08.2020
- Provided passenger assistance and offered schedule and route information.
- Inspected bus for any mechanical issues before departure.
- Operated with safety and skill to avoid accidents and delays.
- Maintaining thorough knowledge of Authority rules.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Accepted and processed fares.
Education
Business Administration And Management
Lewis University
Romeoville, IL08.2000
Skills
- Microsoft Word
- Microsoft Excel
- Knowledge of Oracle
- Payroll Processing
- Verbal and Written Communication
- Microsoft Office
- Time Management
- Route Knowledge
- Student Motivation and Engagement
- Positive Reinforcement Strategies
- Different Learning Styles
- Active Listening
Accomplishments
Graduate of Foundations for Management 2022
Certification
- Bus Recertification , Chicago Transit Authority - 2017
- Bus Recertification, Chicago Transit Authority - 2019
- DAPM/DER, Drug & Alcohol Compliance, CTA/FTA Drug and Alcohol Reasonable Suspicion Training - 2020
Timeline
Transportation Bus Clerk
Chicago Transit Authority, CTA
08.2020 - Current
Bus Line Instructor
Chicago Transit Authority, CTA
08.2019 - 08.2020
Transit Bus Operator
Chicago Transit Authority, CTA
02.2005 - 08.2020
Business Administration And Management
Lewis University
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