Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Affiliations
Timeline
Barista

Le Keitha Combs

Sterling Heights,MI

Summary

Experienced with providing compassionate care and support to clients. Utilizes effective communication and empathy to enhance patient comfort and trust. Knowledge of managing daily living activities, medication administration, and patient safety protocols.

Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills.

Human resources professional with proven track record of enhancing workforce productivity and streamlining HR functions. Valued for effective team collaboration and achieving impactful results. Recognized for adaptability and strong leadership skills.

Experienced with venipuncture and capillary techniques to ensure accurate blood collection. Utilizes patient interaction skills to create comfortable and efficient blood draw experience. Knowledge of proper specimen handling and record-keeping to maintain high standards of patient care.

Overview

11
11
years of professional experience
3
3
years of post-secondary education

Work History

Store Manager in Training

CVS
Chesterfield, MI
08.2024 - Current
  • Implemented training initiatives focused on customer service excellence and adherence to operational procedures.
  • Monitored stock levels and coordinated replenishment processes to ensure optimal inventory availability.
  • Tracked and assessed key performance indicators to identify areas for growth and efficiency in store management.
  • Analyzed customer behavior to design and apply visual merchandising strategies that enhance overall product presentation.

Home Health Aide

M & Y Care LLC
Sterling Heights, MI
11.2017 - Current
  • Assessed and addressed patient needs in dressing, grooming, and feeding to improve overall quality of life.
  • Conducted laundry, procured groceries, and completed light housekeeping responsibilities as directed by client to support daily living activities.

Store Manager

Starbucks
Oak Park, MI
03.2021 - 08.2024
  • Refined recruitment methodologies by leveraging applicant tracking systems and developing targeted sourcing strategies.
  • Executed collaborative strategies with marketing teams to strengthen employer branding and establish a compelling online identity.
  • Detailed employee compensation benefits, work schedules, conditions, and promotion pathways to support informed decision-making among staff.
  • Developed and implemented comprehensive training sessions to strengthen staff understanding of products and boost sales effectiveness.
  • Supervised daily activities to optimize store performance and maintain high levels of customer satisfaction.

Human Resources/ Payroll & Benefits

Rite Aid Pharmacy
Warren, MI
May.2015 - Mar.2021
  • Enhanced employee retention by implementing effective talent management strategies and fostering a positive work environment.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Streamlined payroll processes by implementing efficient systems and tools, resulting in reduced processing time.
  • Improved payroll accuracy by conducting regular audits and addressing discrepancies proactively.
  • Streamlined benefits administration by automating enrollment and tracking systems.

Education

Bachelor of Arts - Project Business Management

Arizona State University
Tempe, AZ
08.2021 - 10.2023

High School Diploma -

Alexander High School
05.2011

Certificate - Human Resources

Cornell University
Ithaca, NY
04.2024 - 07.2024

Certificate - Phlebotomy

Michigan Healthcare Academy
Mount Clemens, MI
03.2026 - 05.2026

Skills

  • Patient care
  • First aid and safety
  • Bedside care
  • Staff training and development
  • Staff management
  • Strategic planning
  • Project management
  • Performance management
  • Staff development
  • Human resources processes
  • Human resources policies
  • Human resources compliance
  • Blood collection techniques
  • Venipuncture
  • Capillary puncture
  • Venipuncture expertise
  • Patient confidentiality
  • Data entry
  • Patient preparation
  • Transportation assistance
  • Wound care

Accomplishments

  • Top performer for I-9 compliance
  • Recruitment & Employee Engagement
  • Documented and resolved employee conflict which led to improved and lasting resolve.
  • Top performer in new hire orientation completion

Additional Information

  • Achievements: I-9 Compliance Champion, Employee Engagement Champion, National Honor Society , Board Scholar Medal, Dean’s List
  • My references are available upon request.

Affiliations

  • National Federation for the Blind

Timeline

Certificate - Phlebotomy

Michigan Healthcare Academy
03.2026 - 05.2026

Store Manager in Training

CVS
08.2024 - Current

Certificate - Human Resources

Cornell University
04.2024 - 07.2024

Bachelor of Arts - Project Business Management

Arizona State University
08.2021 - 10.2023

Store Manager

Starbucks
03.2021 - 08.2024

Home Health Aide

M & Y Care LLC
11.2017 - Current

Human Resources/ Payroll & Benefits

Rite Aid Pharmacy
May.2015 - Mar.2021

High School Diploma -

Alexander High School
Le Keitha Combs