LeKeshia Thomas, PCT II
Houston,TX
Summary
Compassionate and dedicated Patient Care Technician with over 22+ years of experience providing exceptional patient care across diverse healthcare settings. This includes hospital units, outpatient clinics, psychiatric settings, rehabilitation centers and long term care facilities. Skilled in patient assessment, infection control, medical documentation, and multidisciplinary team collaborations. Strong communication skills, detail-oriented, and highly adaptable to various patient care needs. Proficient in support, communication, safety awareness and healthcare protocols. Pursuing a position with continued growth and advancement opportunities, where acquired skills and education will be utilized towards career development.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Technician II/Psychiatric Technician
Harris Health Systems, Lyndon B. Johnson/Acres Home Health Center
02.2020 - Current
- Provide direct patient care in a fast paced health clinic setting, supporting providers, residents and nurses with daily clinical operations.
- Perform vital signs, chaperoning, minor procedure assistance, ekg, specimen collections, letter mailing, inbound/outbound calls, emails and maintain accurate documentation.
- Support patients through education, emotional reassurance, promotion of safety and comfort with maintaining high standards of confidentiality.
- Monitor psychiatric/behavior health patient for safety, de-escalate crisis and implement therapeutic interventions under clinical supervision.
- Manage clinic flow through appointment preparation, room turnover, supply restoration, infection control standards, clinic policy compliance and mental health protocols.
Patient Care Assistant/ NICU
Houston Methodist Hospital
09.2018 - 01.2020
- Provided high-quality, direct patient care under RN supervision, supporting activities of daily living (ADLs) such as hygiene, elimination, mobility, nutrition and safety.
- Conducted hourly rounding to ensure patient needs were met and documented care per policy.
- Communicated effectively with healthcare team to report observations and assist with care for diverse, age-specific patient population.
- Delivered compassionate, patient-centered care aligned with ICARE values.
Patient Care Assistant
Memorial Hermann Hospital- Greater Heights
09.2017 - 08.2018
- Delivered direct patient care by assisting with activities of daily living, including hygiene, nutrition, mobility and safety.
- Monitored patients for abnormal findings and promptly escalated changes in condition to the nursing team.
- Promoted patient comfort and supported a healing environment through attentive, compassionate care
- Collaborated with nurses and other healthcare staff to provide patient and family centered care.
- Maintained accurate documentation and upheld hospital standards for quality and safety.
Patient Care Technician II- Registry/ Supplemental
Harris Health Systems, Ben Taub and Lyndon B. Johnson Hospital
02.2016 - 03.2018
- Supported inpatient care activities under RN supervision, ensuring timely and safe delivery of basic patient care services.
- Collaborated with multidisciplinary teams to coordinate patient care effectively.
- Performed delegated tasks including hygiene, mobility, and vital sign monitoring, adhering to safety protocols.
- Utilized strong communication, organizational , and computer skills to support accurate documentation and workflow.
- Modeled professionalism, compassion, and teamwork while promoting a healing environment.
Psych Sitter/Patient Safety Attendant
HCA Houston Healthcare North Cypress
09.2015 - 02.2016
- Provided continuous 1:1 observation of psychiatric and high risk patients to ensure safety and prevent self harm.
- Monitored and documented patient behavior, mental status, and activity per hospital protocol.
- Used verbal de-escalation and redirection to reduce agitation and maintain a therapeutic environment.
- Immediately reported behavioral changes, safety risks, or incidents to nursing staff.
- Assisted with basic patient needs while maintaining boundaries and compliance with safety standards.
Education
GED -
Houston Community College
Houston, TXSkills
- Epic/Care4/Teams/Microsoft Softwarey
- Policy and Procedure Standards
- Strong Written and Verbal Communication
- Medical Terminology
- Medical Equipment
- EKG/Telemetry
- Monitoring
- Vital Signs
- Specimen Collection
- Infection Control
- Documentation
- Time Management
- Crisis Management
- Cultural Competence
- Problem-Solving
Certification
- Certified Nurse Aide, Texas Health and Human Services
- BLS/CPR, American Heart Association
- SAMA, Aggression Management
Timeline
Patient Care Technician II/Psychiatric Technician
Harris Health Systems, Lyndon B. Johnson/Acres Home Health Center
02.2020 - Current
Patient Care Assistant/ NICU
Houston Methodist Hospital
09.2018 - 01.2020
Patient Care Assistant
Memorial Hermann Hospital- Greater Heights
09.2017 - 08.2018
Patient Care Technician II- Registry/ Supplemental
Harris Health Systems, Ben Taub and Lyndon B. Johnson Hospital
02.2016 - 03.2018
Psych Sitter/Patient Safety Attendant
HCA Houston Healthcare North Cypress
09.2015 - 02.2016
GED -
Houston Community College