LeKeysia Eugene

Receptionist/Legal Assistant/Paralegal Intern

Hampton & King

07.2013 - Current

Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phones promptly and directed incoming calls to the correct offices.
Resolved customer problems and complaints.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Corresponded with clients through email, telephone, or postal mail.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Managed multiple tasks and met time-sensitive deadlines.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Assisted with onboarding new clients and securing paperwork completion.
Assisted with planning office events and meetings for smooth execution.
Enhanced accuracy of record-keeping with diligent maintenance of logs and records.
Enhanced front desk operations by efficiently managing incoming calls, ensuring prompt customer service.
Handled assignments independently with good judgement and critical thinking skills.
Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
Facilitated client meetings and consultations, ensuring all necessary documentation was prepared and available for attorney review.
Revised and finalized letters, briefs, and memos.
Researched statutes, decisions, legal articles, and codes.
Collaborated with attorneys to develop strategies for each case.
Researched and analyzed legal issues and cases to provide accurate advice to clients.
Assigned file numbers and recorded case numbers to prepare master client list.

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