Lekha Dosh

• - Facilitated agile ceremonies (daily stand-ups, sprint planning, retrospectives, and reviews) to maintain alignment and transparency across project teams.
• - Coached cross-functional teams on Scrum best practices, increasing team productivity by 25%.
• - Analyzed sprint metrics to identify bottlenecks, implementing improvements that boosted delivery efficiency.
• - Fostered a culture of continuous improvement through mentorship and collaborative retrospectives.
• - Led agile transformation initiatives, improving project visibility and reducing time-to-market.

Project 1: Digital Claims System Overhaul

• - Collaborated with cross-functional teams to modernize a legacy claims processing system.
• - Identified misalignment between business and development teams, introduced user story mapping workshops to unify understanding.
• - Reduced sprint cycle time by 30% through backlog refinement sessions and prioritization techniques.
• - Delivered the MVP two sprints ahead of schedule, increasing stakeholder satisfaction by 40%.

Project 2: Agile Tooling Implementation for Portfolio Team

• - Introduced JIRA and configured custom dashboards for better sprint visibility and team autonomy.
• - Trained teams on Agile metrics (velocity, burndown, lead time), resulting in improved forecasting accuracy.
• - Conducted workshops for Product Owners and Stakeholders, enabling better participation in grooming sessions.
• - Achieved a 20% improvement in cross-team collaboration and sprint goal completion.

• - Acted as liaison between IT teams and business stakeholders for a major CRM integration.
• - Gathered and analyzed business requirements, translating them into functional specifications.
• - Worked closely with developers and testers to ensure the timely delivery of system enhancements.
• - Conducted UAT sessions and stakeholder training, reducing post-implementation issues by 35%.
• - Supported agile ceremonies and assisted the Scrum Master in backlog grooming and sprint planning.

Project 1: CRM System Integration and Optimization

• - Collaborated with stakeholders across sales, marketing, and IT teams to gather and analyze business requirements for a major CRM system integration.
• - Developed detailed functional specifications and user stories to guide the development team.
• - Facilitated daily stand-ups and sprint planning sessions as part of Agile methodology, ensuring smooth communication between business and technical teams.
• - Led User Acceptance Testing (UAT) sessions, identifying critical defects and ensuring resolution prior to deployment.
• - Delivered stakeholder training and created user manuals that reduced support tickets by 30% post-implementation.
• - Resulted in a 25% improvement in customer data accuracy and streamlined sales reporting processes.

Project 2: Inventory Management System Enhancement

• - Analyzed existing inventory workflows and identified inefficiencies causing stock discrepancies.
• - Conducted gap analysis and created process maps to propose system enhancements.
• - Coordinated with cross-functional teams to design automated alerts for low-stock items, improving restocking efficiency.
• - Supported the QA team during testing phases to ensure requirements were fully met.
• - Trained store managers on new inventory tools, leading to a 20% reduction in stockouts within the first quarter after rollout.
• - Improved inventory accuracy by 18%, reducing losses due to overstock and stockouts.