Lekia E. Cook
Philadelphia,PA
Summary
Organized and dedicated Administrative Professional with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
1
1
Certification
Work History
ICU Unit Secretary
Jefferson Health Torresdale Campus
03.2022 - Current
- Fulfilling secretarial/clerical duties in the Nursing Unit
- Acting as the main communication source
- Providing telephone coverage; answering calls promptly and courteously; receiving and distributing messages accurately
- Interaction with all visitors, coworkers, and other department staff in a customer-friendly manner
- Maintaining an adequate quantity of forms, materials, supplies, and equipment inventory
- Maintaining a clean, safe, and functional work environment at the workstation
- Maintaining identified patient records for patients' admissions for care
- Communicating all appropriate patient care information and general environmental information to the RN and other unit staff.
Licensed Realtor
Exp Realty, LLC
10.2020 - 06.2023
- Generated client leads to buy, sell, and rent a property
- Counseled clients on market conditions, prices, and mortgages
- Developed a competitive market price by comparing properties
- Created lists for real estate sale properties, with information location, features, square footage, etc
- Showed properties to potential buyers and renters
- Presented purchase offers to sellers
- Facilitated negotiations between buyers and sellers
- Reviewed purchase contracts to ensure terms are met
- Promoted properties with ads, listings, and open houses
- Prepared loyalty contracts, purchase agreements, rental agreements, deeds, and other documents for each real estate transaction
- Maintained real estate license and knowledge
- Remained in good standing with the local realtor board.
Administrative Secretary II
First Judicial District Of Pennsylvania
04.2012 - 08.2019
- Provided administrative support to company employees by copying, faxing, filing documents
- Creator/developer of databases, fillable forms and spreadsheets fillable forms.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Created and updated records and files to maintain document compliance.
- Assisted coworkers and staff members with special tasks on daily basis.
- Coordinator /supervisor of the Warrant Unit Internship program until the conclusion of the program in 2014
- Compiled arrest and bench warrant statistical reports (daily, monthly and yearly)
- Completed forms, reports, logs and records to quickly handle all documentation for Human Resources department, including background investigations.
- Maintained personnel records and daily timekeeping
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Scheduled meetings and travel arrangements
- Scheduled applicants for employment interviews with Pretrial Service Division
- Organized logistics and materials for department's meetings and took detailed notes for later dissemination to employees
- Liaised between clients and vendors and maintained effective lines of communication.
- Monitor Building access cards activities using the security application
- Troubleshoot problems involving office equipment, such as computer hardware and software
- Point of contact for IOD (Injury on duty) and FMLA paperwork
- Monitored inventory levels and requisition or purchase supplies as needed
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Used computers for various applications, such as database management or word processing
- Arranged necessary maintenance or repair work orders.
- Increased office participation in special events by creating newsletter and emails with detailed calendars and other office updates.
- Offered technical support and troubleshot issues to enhance office productivity.
Administrative Secretary I
First Judicial District Of Pennsylvania
04.2008 - 04.2012
- Compiled arrest and warrant served information to complete a statistical report (daily, monthly and yearly)
- Assisted associates in other Pretrial Services departments
- Coordinator and supervisor of the Warrant Unit Internship program
- Conducted employment background checks for the Office of Human Resources for FJD and at the request of the Chief of the Pretrial Service Division
- Maintained personnel records and daily timekeeping, utilizing the HR software ABRA Suite
- Assistant to the Commanding Officer of the Pretrial Bench Warrant Unit
- Administrative duties, such as but not limited to: answering the telephone and directing calls as necessary; maintaining the Commanding Officer’s calendar and scheduling meetings, prepared travel arrangements for Pretrial’s employees, using the copier and fax machine, calculator, word processing, creating databases, fillable forms and spreadsheets; familiar with Microsoft applications; daily use of CPCMS, JNET, NCIC/PCIC, E-tims (application for Traffic Court cases and warrant information) and ABRA Suite (Human Resources software).
Legal Clerk II
First Judicial District Of Pennsylvania
04.2004 - 04.2008
- Daily contact with various law enforcement agencies (Federal, State and Local)
- Received newly issued bench warrants and maintained the filing system of our bench warrants
- Completed statistical reports-daily, monthly and yearly, based on arrests and purged warrants
- Assisted my associates in sub-departments within Pretrial Service
- Conducted employment background checks for the Office of Human Resources for FJD utilizing CPCMS, JNET as well as NCIC/PCIC for researching information
- Administrative duties, such as but not limited to: answering the telephone and directing calls as necessary; using the copier and fax machine, calculator, word processing, creating databases, fillable forms and spreadsheets; familiar with Microsoft applications.
Clerk Typist I
First Judicial District Of Pennsylvania
04.2002 - 04.2004
- Lodged Philadelphia County Bench Warrant as detainers with PA counties and State correctional facilities and nationwide correctional facilities and notified agencies of bench warrant withdrawals
- Assisted associates in various departments within the Pretrial Service Division
- Maintained statistical reports for the administrative staff of the Warrant Unit, utilizing Microsoft applications
- Served as a department liaison for PA Department of Public Welfare, Social Security Administration offices and several Healthcare services companies and hospitals
- Prepared the bench warrant hearings lists for Philadelphia Municipal and Common Pleas courts
- Daily contact with various law enforcement agencies, Federal, State and Philadelphia Local agencies, Philadelphia's District Attorney’s office, the Defenders Association of Philadelphia and various correctional facilities local, statewide and nationwide.
Education
Real Estate Education - Real Estate
Philadelphia Real Estate
Philadelphia, PA12.2019
Information Technology - Information Technology/ Management
Peirce College
Philadelphia, PA01.2019
Computerized Business and Accounting - Accounting And Business Management
DPT Business School
Philadelphia, PA01.2002
High School Diploma -
Murrell Dobbins Area Vocational Tech. School
Philadelphia, PA01.2000
Skills
- Customer Service Orientation
- Problem Solving Aptitude
- Adaptability and Flexibility
- Team Collaboration
- Data Entry Accuracy
- Interpersonal Abilities
- Document Management
- Professionalism and Discretion
- Organizational Skills
- Attention to Detail
- Telephone Etiquette
- Multitasking Capabilities
- Administrative Support
- Critical Thinking
Certification
- Real Estate Salesperson, PA Real Estate Commission, 10/01/20
- Designated National CommercialReal Estate Advisor and Certified Real Estate Investment Planning Specialist, The NCREA, 12/01/21
- Certified real estate owned / bank-owned (REO) AGENT, eXP realty- reo, relocation& Afffinity, 01/01/22
- Certified express offers agent, eXP realty- Express offers, 01/01/22
References
- Nina Breeden, Clerk Supervisor, City of Philadelphia- Water Revenue Department, (484) 363-9988
- Sharmaina Evans, Court Admin. Officer, First Judicial District of Pennsylvania, (267) 255-0516
- Shaneita Goode, Registered Nurse/Charge nurse, (215) 520-6315
- Kevin Milligan, Court Admin. Officer, First Judicial District of Pennsylvania (215) 605-1101
Timeline
ICU Unit Secretary
Jefferson Health Torresdale Campus
03.2022 - Current
Licensed Realtor
Exp Realty, LLC
10.2020 - 06.2023
Administrative Secretary II
First Judicial District Of Pennsylvania
04.2012 - 08.2019
Administrative Secretary I
First Judicial District Of Pennsylvania
04.2008 - 04.2012
Legal Clerk II
First Judicial District Of Pennsylvania
04.2004 - 04.2008
Clerk Typist I
First Judicial District Of Pennsylvania
04.2002 - 04.2004
Real Estate Education - Real Estate
Philadelphia Real Estate
Information Technology - Information Technology/ Management
Peirce College
Computerized Business and Accounting - Accounting And Business Management
DPT Business School
High School Diploma -
Murrell Dobbins Area Vocational Tech. School
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