LeKisha McMillian
Raleigh,NC
Summary
Versatile and hardworking professional with several years of experience caring for diverse conditions. Committed to leveraging knowledge of industry equipment and technology to support diagnosis and treatment.
Overview
10
10
years of professional experience
Work History
Healthcare Provider
The Key
Raleigh, NC
01.2019 - 08.2022
- Partnered with healthcare teams to address care plan management, development and implementation.
- Ordered and executed various tests, analyses and diagnostic images to provide information on patient condition.
- Collected, recorded and maintained patient medical history, reports and examination results.
- Provided and managed direct patient care by conducting physical examinations, evaluations and assessments to determine diagnosis.
Tax Preparer
Armada Tax Firm
Raleigh, NC
03.2013 - 03.2017
- Completed and filed returns with tax departments at local, state and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Prepared tax returns, extensions, tax planning calculations and write-ups for organizations and entities.
Shipping and Receiving Clerk
Avant Staffing
Durham, NC
05.2010 - 05.2012
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Education
GED -
Wake Technical Community College
Raleigh, NCAssociate of Arts -
Wake Technical Community College
Raleigh, NCApplied Studies- Silver Level 3
Wake Technical Community College
Raleigh, NCSkills
- Customer Account Management
- Effective Customer Communication
- Superior Organizational Skills
- Credit and Debt Card Processing
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Timeline
Healthcare Provider
The Key
01.2019 - 08.2022
Tax Preparer
Armada Tax Firm
03.2013 - 03.2017
Shipping and Receiving Clerk
Avant Staffing
05.2010 - 05.2012
GED -
Wake Technical Community College
Associate of Arts -
Wake Technical Community College
Applied Studies- Silver Level 3
Wake Technical Community College
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