Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leks Prifti

Shrewsbury,MA

Summary

College student looking for part time role to gain experience in business administration, sales, accounting or operation type functions. Outgoing, goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

5
5
years of professional experience

Work History

Sales Associate

Music Go Round
04.2023 - Current
  • Accurately process POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Help customers locate products and checked store system for merchandise at other sites.
  • Engage with customers to build rapport and loyalty.
  • Prepare merchandise for sales floor by pricing or tagging.
  • Provide positive first impressions to welcome existing, new, and potential customers.
  • Answer customer questions about sizing, accessories, and merchandise care.
  • Manage returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.

Team Leader

Chick Fil A
06.2020 - 05.2024
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Collected, arranged, and input information into database system.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated customer needs and feedback to drive product and service improvements.

Education

Business Administration

Quinsigamond Community College
Worcester, MA
06-2026

High School Diploma -

Shrewsbury High School
Shrewsbury, MA
05-2024

Skills

  • Teamwork and collaboration
  • B2B sales and customer service
  • Store opening and closing
  • Listening skills
  • Outgoing personality
  • Customer service
  • Complex Problem-solving
  • Client service
  • Product demonstrations
  • Customer engagement
  • Order processing
  • Written and oral communication skills

Timeline

Sales Associate

Music Go Round
04.2023 - Current

Team Leader

Chick Fil A
06.2020 - 05.2024

Business Administration

Quinsigamond Community College

High School Diploma -

Shrewsbury High School

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