Open To Work
Lekshana Bai Venugopal
Cupertino,CA
Work Preference
Summary
Senior Engineering Manager with 12+ years of experience in software development with a record of driving large‑scale, cross‑org initiatives across AWS infrastructure and distributed systems. Experienced in shaping multi‑year technical roadmaps, aligning engineering, product, and security teams, and delivering programs that improve performance, reliability, and operational excellence across global cloud services. Led end‑to‑end execution for major EC2 initiatives, including the C8gn instance family launch and the M9g preview, coordinating architecture decisions, readiness reviews, and cross‑service dependencies to ensure successful delivery at AWS scale. Known for data‑driven prioritization, strong stakeholder influence, and building mechanisms that streamline execution across complex technical domains.
Overview
13
13
years of professional experience
Work History
Senior Technical Program Manager
AWS
12.2024 - Current
- AWS sells on‑demand access to technology infrastructure—compute, storage, databases, networking, analytics, AI, and more, so that companies don’t need to buy or maintain physical servers. Customers pay only for what they use, and AWS handles the heavy lifting: global data centers, security, reliability, and scaling.EC2 is the core engine that makes that business possible. EC2 gives customers the raw computing power ie,virtual servers which is building block to any web/mobile/AI based application.
- Oversaw project timelines, financial allocations, and resource management to maintain compliance with organizational standards for EC2.
- Facilitated effective stakeholder engagement to synchronize project goals with strategic business objectives.
- Oversaw project delivery by managing cross-functional teams, aligning technical objectives with project timelines and scope requirements.
Senior Technical Program Manager
Amazon
Cupertino, CA
04.2022 - 12.2024
- Amazon Pay is an online payment method that allows customers to check out on external ecommerce sites using their existing Amazon credentials. It functions as a payment gateway and integrates directly into merchant checkout flows. Led cross-functional teams to deliver complex technical projects on time and within scope.
- I operated at the role of TPM owning end‑to‑end delivery of fintech and payment platform programs within Amazon Pay. Known for improving checkout performance, strengthening security and compliance, and enabling new merchant and customer experiences through scalable architecture, data‑driven prioritization, and cross‑org leadership.
- Developed and implemented project management frameworks to enhance operational efficiency and collaboration in Amazon Pay
- Streamlined communication channels between engineering, product, and operations teams to improve project alignment.
Senior Quality Assurance Engineer II, III
Amazon
Bangalore
03.2019 - 03.2022
- Led initiatives to expand Amazon Pay's online payment processing service in over 19 countries. Directed QA efforts to elevate user experience for both buyers and merchants during product launches. Championed integration of Amazon Pay on external merchant websites to leverage Amazon's consumer base.
- Championed automation initiatives for services related to new features by implementing frameworks and tools, fostering collaboration with SDEs and SDETs. Authorized feature launches to ensure exceptional customer satisfaction. Managed the professional growth of a team of four direct reports.
- Directed cross-functional teams in the successful launch of multiple product features, mentoring newer team members in industry practices. Conducted thorough reviews of team deliverables to uphold quality assurance benchmarks. Led design discussions and requirement analysis, formulating effective test strategies and test cases for intricate programs.
Quality Assurance Engineer II
Amazon
Bangalore
02.2018 - 03.2019
- Quality assurance for content ingestion and publishing for Alexa skills across devices. Contributed to automation of regression test cases to improve efficiency.
- Managed over ten programs simultaneously, focusing on quality and launch timelines. Identified and addressed potential risks early to facilitate program success. Reviewed work of eight to ten testers to ensure quality standards were met. Implemented process improvements across teams (development, QA, program/product managers) to enhance product quality and reduce QA cycle delays. Assisted in hiring and mentoring various roles, including QA managers and QA engineers.
Senior Quality Assurance Engineer I
Amazon
Bangalore
02.2015 - 02.2018
- The Amazon Appstore is an app store for the Android operating system and available in nearly 200 countries. I hleped in validating updates from Appstore APK, SSR, and Platform teams. Conducted testing of Amazon Appstore client on various Amazon and non-Amazon devices. Supported testing efforts on Fire Phone, Fire TV, Fire Tablets, and other Android and iOS devices.
- Expanded scope from Fire OS tablets to include Fire TV, Alexa, and other non-Amazon Android devices. Supported exploration of various frameworks within Amazon to identify feasible automation solutions for Fire tablets. Assisted in representing QA team's work during weekly and monthly business reviews. Participated in hiring and mentoring new team members, including managers and individual contributors. Managed implementation of corrective actions by documenting 5 Whys for production tickets. Conducted training sessions focused on product and process knowledge for the team.
Quality Assurance Tester
Amazon
Irvine, CA
03.2014 - 02.2015
- In this role I owned Fire OS tablet releases for new features and regression cycles. My contributions involved design reviews, estimation of QA stories. Participating in sprint meeting, stand ups and retrospective meetings which were run in an agile model was part of my every week responsibility. I worked closely with Product Managers, Technical Program Managers, Development and QA leads to ensure the successful completion of my tasks as well as ensure that a demo is given at the end of each sprint for the product developed. I owned the QA cycle for apk level releases, server-side releases as well as System level releases.
- Developer Portal (DP) is Amazon’s Appstore allowing developers across the world to market their apps.
- Project Description: Developer Portal (DP) is Amazon’s Appstore allowing developers across the world to market their apps. “Publishing” team takes up the ingested data from DP and finishes the app publishing workflow by adding Amazon DRM and signing the apps. DP releases were weekly with major feature additions as well as bug fixes, requiring both functional and regression testing. Publishing team had monthly releases for which publish plan and pub-doc verifications were the testing scope.
Quality Assurance Test
Modis
Seattle, WA
08.2013 - 01.2014
- Quality Assurance of developer portal for Amazon's Appstore, facilitating global app marketing. Supported publishing team in completing app publishing workflow by integrating Amazon DRM and signing applications. Conducted functional and regression testing for weekly releases, addressing major feature updates and bug fixes. Participated in monthly release cycles, contributing to publish plan and pub-doc verifications for testing scope.
- Enhanced automation framework for development portal utilizing Selenium WebDriver and TestNG for web application testing. Supported biweekly automation demonstrations for QA team. Managed weekly regression releases, overseeing continuous delivery pipeline and integration tests. Collaborated with multiple teams to secure approvals for each launch. Participated in Agile Scrum meetings with development and QA team members. Analyzed requirements for new program launches, developed test cases, executed tests, and provided QA sign-off.
Education
Masters in Science - Chemistry
Mahatma Gandhi University
IndiaBachelors in Science - Chemistry
Mahatma Gandhi University
IndiaCIC - Certificate in Computing
IGNOU
Skills
- Test automation tools - Selenium IDE, Web Driver, QTP, Postman
- Scripting/Programming language - Java, JavaScript, Python
- Distributed systems fundamentals
- Cloud architecture
- APIs and service‑oriented architecture
- Data and analytics
- Security and compliance
Programming skills
Technical Skills
- Software development lifecycle
- Technical design review
- End‑to‑end program ownership
- Cross‑functional leadership
- Dependency and risk management
- Operational excellence
- Stakeholder alignment
Program & Delivery Skills
Re-usable Processes/ Mechanism
Timeline
Senior Technical Program Manager
AWS
12.2024 - Current
Senior Technical Program Manager
Amazon
04.2022 - 12.2024
Senior Quality Assurance Engineer II, III
Amazon
03.2019 - 03.2022
Quality Assurance Engineer II
Amazon
02.2018 - 03.2019
Senior Quality Assurance Engineer I
Amazon
02.2015 - 02.2018
Quality Assurance Tester
Amazon
03.2014 - 02.2015
Quality Assurance Test
Modis
08.2013 - 01.2014
Bachelors in Science - Chemistry
Mahatma Gandhi University
CIC - Certificate in Computing
IGNOU
Masters in Science - Chemistry
Mahatma Gandhi University
Experience in Healthcare Research & Development
Senior Research Associate: Biocon India Ltd. (Feb 2004 – Jun 2012)
Led the synthesis and purification of novel synthetic organic molecules, supporting early‑stage discovery and development programs. Oversaw a team of five Research Associates, guiding experimental strategy, workflow planning, and troubleshooting to ensure timely and high‑quality delivery of project milestones. Managed end‑to‑end documentation, compliance, and reporting standards, ensuring accuracy, reproducibility, and alignment with organizational research objectives.
Employer Details
- Apr 2022 – Present: Amazon/Lab 126, 10201 Torre Ave, Cupertino, CA 95014
- Mar 2015 – Mar 2022: Amazon Amazon Development Center, Bagmane Constellation Business Park, Bengaluru
- Mar 2014 – Feb 2015: Amazon A2Z Development Center Inc, 40 Pacifica, Irvine, CA 92618 Phone: 949.680.1700
- Sep 2013 – Jan 2014: Amazon (contract) Modis, 600 University Street, Suite 3000, Seattle, WA 98101 Phone: 206 682 6628
- Feb 2004 – Jun 2012: Biocon Biocon, 20th KM, Hosur Road, Electronics City, Bangalore, India - 560 100 Phone: +91 80 2808 2808
Address
20020 Rodrigues Ave, Apt C, Cupertino, California -95014