Overview
Work History
Education
Skills
Timeline
Generic

Lela Aniashvili

San Jose,CA

Overview

10
10
years of professional experience

Work History

Sales Associate

Bloomingdale's
04.2022 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Bank Teller

TBC Bank, Georgia
04.2014 - 05.2017
  • Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
  • Streamlined teller operations for better workflow by implementing time-management strategies.
  • Enhanced branch sales through cross-selling bank products and services to customers.
  • Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
  • Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
  • Prepared regular reports on transaction data for management review, assisting in the identification of potential areas for improvement.
  • Processed customer transactions promptly, minimizing wait times.
  • Turned in excess cash to maintain drawer security.
  • Generated monthly reports on customer activity and customer feedback.

Education

Under Graduate - Learning English As A Second Language (ESL)

West Valley College
Saratoga, CA
05.2020

Bachelor of Arts - Social Sciences in Psychology

Ilia State University
Tbilisi, Country Of Georgia
07.2013

Skills

  • Inventory Control
  • Upselling
  • Sales Development
  • Order Processing
  • Client Account Management
  • Multi-Tasking Strength
  • Cash Handling Accuracy
  • Strategic Planning

Timeline

Sales Associate

Bloomingdale's
04.2022 - Current

Bank Teller

TBC Bank, Georgia
04.2014 - 05.2017

Under Graduate - Learning English As A Second Language (ESL)

West Valley College

Bachelor of Arts - Social Sciences in Psychology

Ilia State University
Lela Aniashvili