Summary
Overview
Work History
Education
Skills
Timeline
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Lela Beyer

Summary

Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.

Overview

12
12
years of professional experience

Work History

Director, Accounts Receivables

STG Logistics
05.2023 - 06.2025
  • Company Overview: STG Logistics is the nation’s largest, fully integrated port-to-door service provider.
  • As the Director of AR, I have a pivotal role within our accounting and finance team, overseeing all aspects of AR management. In a dynamic, high-growth environment characterized by frequent acquisitions, I am responsible for leading and developing AR managers and their teams, evaluating and enhancing current processes to eliminate redundancies, developing and monitoring KPI’s, maintaining a robust AR control environment, supporting annual audit compliance, and ensuring adherence to federal, state, and local tax and regulatory requirements. Manage 3 direct and 22 indirect reports.
  • Key Accomplishments:
  • Promote a culture of teamwork, equity, and growth to create a positive working environment for all team members. Drive high performance by offering coaching, mentoring, and continuous training and development opportunities
  • Design, manage, and enhance scalable processes to improve the consistency, completeness, and accuracy of Accounts Receivable (AR) operations. Develop and implement a comprehensive set of policies and procedures to ensure seamless integration across the organization
  • Partner with functional leaders to enhance billing operations by fostering an environment of continuous improvement. Focus on creating a highly efficient organization that ensures timely and accurate billing. Work directly with senior leaders in operations and collections to optimize processes, reduce Days Sales Outstanding (DSO), and build a cohesive, collaborative team across the company
  • Collaborate closely with IT and Implementation teams to ensure new software performs optimally. Provide the team with comprehensive training and the necessary tools to work efficiently and effectively.

Director, Order to Cash / AR Manager

BVOH/Vaco
07.2022 - 03.2025
  • Company Overview: BVOH/VACO is an accounting, finance, and technology professional services firm.
  • Work with various client contracts as a Director Order to Cash and AR Manager. My primary focus is building out client B2B AR department. Working with implementing teams, restructuring policy, and procedures for best practices. Working with vendors on several tasks to bring in historical data into new ERP’s. Responsible for ensuring all payments have been accounted for and all past due accounts are brought current. Responsible for hiring and training staff in all areas of the order to cash side of the finance department. Making sure team members are cross trained to provide coverage on Deal Desk as well as billing teams, collections, and adjustments. Managed 3 direct and 7 indirect reports, with an additional 4 dotted line reports.
  • Key Accomplishments:
  • Identified areas of improvement to ensure that Order to Cash is compliant with the industry standards and all documents stored appropriately.
  • Verified outstanding revenue, created POA to reduce the debt and increased the receivables by 40% from the previous year.
  • Identified and corrected stopgaps in the receiving of remittances, and invoice uploads to ERP. Creating a more efficient flow in the Cash Apps process.

Manager, Cash Apps

Sayva Solutions
08.2021 - 08.2022
  • Company Overview: Sayva is an accounting, finance, and technology professional services firm.
  • Cash Applications Manager while company is conducting their hiring process. Assisting client with the implementation of their Client Payment Portal provided by Bank of America NA and the BoA lockbox integration into NetSuite. Transitioning all US and Canadian accounts over to new banks as needed. Assist the collections team with research as needed to update vendor accounts. Ad hoc requests. Managed 5 direct reports and 4 dotted line reports.
  • Key Accomplishments:
  • Identified issues with setup of NetSuite for the lockbox integrations, worked with team to correct, resulting in zero time lost when they go live.
  • Identified and corrected stopgaps in the receiving of remittances, and invoice uploads to ERP. Creating a more efficient flow in the Cash Apps process.

Manager, AR Dept.

OpSec Online LLC
02.2020 - 08.2021
  • Company Overview: Global leader in brand protection technologies to combat online theft.
  • Manage the global OTC, AR collections and cash applications team. Responsible for contract review and approval. Manage account escalations. Prepare all accounts for third party collections. Review and approve all RMA’s and credit memos. Prepare and lead the weekly AR meeting with the CFO’s and Sales Teams. Collaborate with the Finance team for monthly reporting and Legal dept regarding contract and tax issues. Managed 5 direct reports.
  • Key Accomplishments:
  • Create processes and implementation for each dept.
  • Assisted with the implementation of NetSuite and SOVOS Tax Solution.
  • Reduced outstanding AR from 38% to 7% over 90 DSO in 4 months.
  • Consistently reach and exceed collection goal of $5.5m/month

AR / SO & PO Processing Manager

Beanitos, LLC
02.2019 - 12.2019
  • Company Overview: Beanitos is an Austin, Texas-based snack company launched in 2010, 100% naturally made.
  • Manage the accounts receivable and customer service teams, responsible for the sales and purchase order processing, retrieving orders through EDI portals. Route client shipments through various portals and manual form submission. Review and submit all Sales Sample Orders to multiple warehouses for shipment. Assist with account escalations. Create processes and implementation for each dept.
  • Key Accomplishments:
  • Created, implemented, and enforced P&P of 3 pallet minimum orders, 2 business day adjustments on new orders and 14-day lead-times to reduce shipment costs.
  • Developed Sales Sample Order process for the sales and marketing department to streamline the sample orders and create efficiency and accuracy with the order & delivery of all samples.
  • Trained India AR team on all EDI billing to reduce errors in ecommerce billing and collections process to increase receivables.

Senior Global Collection Analyst

Planview, Inc
07.2017 - 03.2019
  • Company Overview: Global leader in work and resource management with a comprehensive software portfolio.
  • Manage the accounts receivable of three corp. entities by identifying delinquent accounts and processing accounts for third-party collectors. Contribute to client retention efforts by providing swift resolution to client disputes. Supervise the three (3) international collections teams. Assist with the reduction efforts in international locations. Contract and PO review to ensure company is compliant with collection efforts per terms of agreements. Current portfolio value at $51M. Managed 8 dotted line reports.
  • Key Accomplishments:
  • Reduced collections portfolio from 55% to 20% all accts > 60 DSO (value $12M) within 3.5 months. The largest collection month in the history of the company at $20M.
  • Developed process for the collections department and the cross functionality with the billing department. Designed the collections manual.
  • Assisted with the development of the global account cancellation process.
  • Set procedures to ensure SOX compliance regarding credit and journal entries and cash applications procedures.

Credit and Collection Analyst / E-Rate Specialist

Shoretel, Inc
06.2013 - 07.2017
  • Company Overview: Company specialized in providing communication solutions to diverse industries.
  • Manage accounts receivable by processing accounts for third-party collectors. Contribute to client retention efforts by providing swift resolution to client disputes. Assist with training of four (4) new hires and serve as the E-Rate specialist for USAC government accounts. Audit and reconcile multiple-location billing and credit issues, submit case requests, and follow up on contract reviews and credit reference checks, generate manual invoices, credit memos, and statements as needed for all accounts. Managed 4 dotted line reports.
  • Key Accomplishments:
  • Reduced collections portfolio from 15% to less than 1% on all accts > 60 DSO (value $5.6M) within 2.5 months by following policy and procedures developed at DMX-Mood Media.
  • Designed the Policies and Procedures manual, e-mail templates, and auto pay process currently in use. Successfully put a program in place where an automated past due notification along with a link to set up auto pay is sent to the account which was previously tested with favorable results.

Education

Business Law for the Trade Creditor & Credit Law for the Trade Creditor - CBF Designation

NACM

Accounting Courses I & II Certificate - undefined

NOCROP Vocational School

Business Administration Certificate - undefined

Coastline Community College

Skills

  • Expertise in designing and operating scalable processes, improving consistency, completeness, and accuracy of AR processes, and implementing a comprehensive set of policies and procedures to integrate the organization
  • Proven ability to maintain accounting policies in accordance with GAAP, ensuring transactions are accounted for appropriately, and internal controls over AR are operating effectively
  • Experienced in collaborating with cross-functional leaders to improve billing operations, reduce DSO, and complete monthly, quarterly, and annual reporting to comply with stakeholder requirements
  • Strong communication and leadership skills with a demonstrated ability to coach, mentor, and develop high-performing teams
  • Proficient in Microsoft Excel and analytical problem-solving skills with high transactional volumes / extensive data sets required
  • Skilled in mergers, consolidation, and integration, with experience in multi-segment, multi-company, and multi-system environments
  • Experienced in NetSuite, Zuora, Blackline and Salesforce, with a practical communication style that fosters trust, credibility, and understanding

Timeline

Director, Accounts Receivables

STG Logistics
05.2023 - 06.2025

Director, Order to Cash / AR Manager

BVOH/Vaco
07.2022 - 03.2025

Manager, Cash Apps

Sayva Solutions
08.2021 - 08.2022

Manager, AR Dept.

OpSec Online LLC
02.2020 - 08.2021

AR / SO & PO Processing Manager

Beanitos, LLC
02.2019 - 12.2019

Senior Global Collection Analyst

Planview, Inc
07.2017 - 03.2019

Credit and Collection Analyst / E-Rate Specialist

Shoretel, Inc
06.2013 - 07.2017

Accounting Courses I & II Certificate - undefined

NOCROP Vocational School

Business Administration Certificate - undefined

Coastline Community College

Business Law for the Trade Creditor & Credit Law for the Trade Creditor - CBF Designation

NACM

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Lela Beyer