Lela Jackson
Bessemer
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
5
5
years of professional experience
Work History
Cashier/Stocker
Aldi
11.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked and organized merchandise
- Weekly Inventory counts
Assistant Manager
Dollar General
03.2022 - 11.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Checked vendors and DG trucks in and out
- Assisted in training, recruiting, interviewing, hiring, and onboarding of new employees
Order Picker
CVS Distribution Center
03.2020 - 01.2022
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
Education
High School Diploma -
Holy Family Cristo Rey Catholic High School
Birmingham, AL05-2013
Skills
- Work ethic and integrity
- Time management skills
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Multi-tasking
- Adaptability
- Reaching Project Goals
Timeline
Cashier/Stocker
Aldi
11.2024 - Current
Assistant Manager
Dollar General
03.2022 - 11.2024
Order Picker
CVS Distribution Center
03.2020 - 01.2022
High School Diploma -
Holy Family Cristo Rey Catholic High School
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