Lela Steel
Kennewick
Summary
Compassionate and dependable professional with hands-on experience supporting children, families, and individuals in care-focused environments. Certified in Washington State as CNA, Basic Life Support (BLS), First Aid, Dementia Care, and Infection Control. Known for strong communication, safety awareness, and the ability to remain calm under pressure. Seeking a CNA or healthcare support role where patient dignity, safety, and quality care are the priority.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Team Member-Child Care
Family Programs – Pacific Clinic
04.2022 - Current
- Supported children and families in a clinical setting while maintaining a calm, safe, and supportive environment
- Built trusting relationships with patients, caregivers, and multidisciplinary staff
- Assisted with problem-solving, communication, and daily program activities
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Provided support and guidance to children in conflict resolution.
In Home Child Care
Private Family
06.2021 - 03.2022
- Provided attentive in-home care for two children, ensuring safety, emotional support, and consistent routines in a private household setting
- Assisted with daily activities including meals, playtime, homework support, outings, and routines while maintaining a clean and organized environment
- Provided support and guidance to children in conflict resolution.
- Planned fun outings and educational activities to keep children entertained.
Santa Land Helper
Beaver Bark
11.2022 - 12.2022
- Delivered high-quality customer service in fast-paced, high-stress environments
- Demonstrated strong communication skills, adaptability, and teamwork
- Maintained professionalism while managing multiple responsibilities
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Volunteer
Girl Scouts
01.2015 - 06.2025
- Served as a positive role model for youth through leadership and mentorship
- Supported group activities emphasizing safety, teamwork, and personal development
- Monitored participation in recreational activities to provide assistance to participants.
- Supervised activities to address behavioral issues and promote fun, safety and inclusivity.
- Provided feedback and guidance to program participants regarding progress and development.
Education
Pre-Nursing Program -
Tri-Tech Skills Center
Kennewick, WAGeneral Study -
Kennewick High School
Kennewick, WA06-2025
Skills
- Patient Care & Safety
- Vital Signs Awareness
- Healthcare ethics
- Professional bedside manner
- Interpersonal skills
- Attention to detail
- Decision-making
- Teamwork
Certification
- CNA - Certified Nursing Assistant
- Basic Life Support (BLS), American Heart Association
- First Aid, American Heart Association
- Dementia Care Certified
- Infection Control, Project Firstline
Timeline
Santa Land Helper
Beaver Bark
11.2022 - 12.2022
Team Member-Child Care
Family Programs – Pacific Clinic
04.2022 - Current
In Home Child Care
Private Family
06.2021 - 03.2022
Volunteer
Girl Scouts
01.2015 - 06.2025
Pre-Nursing Program -
Tri-Tech Skills Center
General Study -
Kennewick High School