Lelah C. Hill
Springhill,TN
Summary
Experienced HR leader with a proven track record of developing high-caliber, people-centric organizations that support business strategy, productivity, and profitability. Proven ability to collaborate with executives to integrate human resource functions within the business and provide strategic thinking and decisive leadership strengths. An experienced professional with HR generalist expertise who fosters collaborative environments while implementing strategies that enhance operational efficiency.
Human Resources executive with deep experience in talent management, organizational development, and strategic planning. Strong focus on fostering team collaboration and driving impactful results. Adept at navigating complex challenges and adapting to dynamic environments. Skilled in leadership, conflict resolution, and employee engagement. Known for reliability and results-driven approach.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Vice President, Human Resources
Southeast Financial Credit Union
02.2009 - Current
- Lead HR function for a $469M financial institution with 140+ employees across 12 branches in three states.
- Partnered with CEO and Board on succession planning, identifying internal executive management successors and implementing a leadership pipeline program.
- Designed and executed a new performance management system that improved engagement scores by 18% and retention by 12%.
- Oversaw workforce analytics and redesigned compensation structure to align with market competitiveness and pay equity goals.
- Directed HR technology transformation—implementing Paycom HRIS and streamlining onboarding and payroll processes.
- Led organizational change initiatives, enhancing workforce engagement and culture alignment.
- Directed employee relations efforts, resolving conflicts and fostering a positive work environment.
- Managed HR compliance programs, mitigating risks associated with labor laws and regulations.
- Analyzed HR metrics to drive strategic decision-making and improve operational efficiency.
- Improved employee retention by implementing comprehensive onboarding programs and ongoing professional development opportunities.
- Streamlined HR processes for increased efficiency by automating manual tasks and adopting advanced software solutions.
- Evaluated and selected HR technology solutions that improved efficiency, user experience, and data-driven decision making within the department.
- Collaborated with executive leadership to align human resources strategy with overall business objectives, driving improved organizational performance.
- Mentored and developed HR professionals on the team, creating a pipeline of future leaders for the organization.
- Oversaw performance management processes, ensuring alignment with business objectives. Implemented performance management systems to monitor employee progress, providing actionable insights for improvement opportunities.
- Oversaw HR department budgeting and resource allocation, maximizing value while delivering exceptional services to employees.
- Reduced time-to-fill for open positions 22% by optimizing recruitment strategies and leveraging strong relationships with external agencies.
- Developed effective change management strategies to guide employees through periods of organizational transformation while minimizing disruptions to daily operations.
- Managed the successful integration of acquired companies into existing HR structures, minimizing disruption during periods of rapid growth or change.
- Implemented data-driven decision-making processes within the HR department, improving effectiveness in various functional areas such as recruitment and performance management.
Assistant Vice President, Human Resources
Southeast Financial Credit Union
06.2004 - 02.2009
- Developed and implemented strategic HR initiatives aligned with organizational goals.
- Led talent acquisition strategies to attract top-tier candidates across various departments.
- Enhanced employee engagement programs, fostering a positive workplace culture and improving retention rates.
- Streamlined performance management processes, ensuring alignment with company objectives and employee development needs.
Director, Human Resources
Southeast Financial Credit Union
07.2002 - 06.2004
- Developed and implemented comprehensive HR strategies aligned with organizational goals.
- Led talent acquisition initiatives to attract top-tier candidates across various departments.
- Streamlined performance management processes, enhancing employee engagement and productivity.
- Fostered a culture of continuous improvement through targeted training and development programs.
Director, Training
Tennessee Telco Credit Union
05.2001 - 07.2002
- Led cross-functional teams to drive strategic initiatives and enhance operational efficiency.
- Developed and executed long-term business strategies aligned with organizational goals.
- Fostered relationships with key stakeholders to support collaborative decision-making processes.
- Implemented performance metrics to monitor progress and inform strategic planning efforts.
Director, Human Resources and Marketing
Tennessee Workers Credit Union
10.1995 - 05.2001
- Led strategic initiatives to enhance operational efficiency and drive company growth.
- Mentored cross-functional teams to optimize project delivery and improve performance outcomes.
- Developed and implemented policies that streamlined processes and reduced operational costs.
- Fostered a culture of collaboration, ensuring alignment across departments for maximum impact.
Education
BBA - Office Management
Middle Tennessee State University
Murfreesboro, TN05-1994
Skills
- Payroll administration
- Team dynamics management
- Conflict Resolution
- Organizational development
- Benefits & Compensation administration
- Recruitment and Selection
- Talent management
- Succession planning
- Merger and Acquisition
- Training and Development
- Employment law
- Leadership development
Accomplishments
- Successfully integrated 102 employees from 11 mergers into culture.
- Successfully navigated the merger and/or termination of seven retirement plans, as well as the change in retirement plan administrator.
- Oversaw multiple HRIS conversions/implementations
Affiliations
SHRM
MT-SHRM
- Society of Human Resource Management
Certification
SPHR Certification, HRCI - Current
Timeline
Vice President, Human Resources
Southeast Financial Credit Union
02.2009 - Current
Assistant Vice President, Human Resources
Southeast Financial Credit Union
06.2004 - 02.2009
Director, Human Resources
Southeast Financial Credit Union
07.2002 - 06.2004
Director, Training
Tennessee Telco Credit Union
05.2001 - 07.2002
Director, Human Resources and Marketing
Tennessee Workers Credit Union
10.1995 - 05.2001
BBA - Office Management
Middle Tennessee State University