Lelana Truong
Charlotte,NC
Summary
Dynamic and detail-oriented professional with experience at Atrium Health, excelling in patient care and EMR charting. Bilingual in Vietnamese and English, I deliver exceptional customer service while providing quality patient care. Committed to enhancing patient interactions and streamlining workflows through effective communication and teamwork.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Extern
Urology Specialists of the Carolinas
05.2026 - 06.2026
- Executed 80 hours of externship tasks, greeting and directing patients, obtaining vital signs, prepping and stocking rooms for procedures, and assisting providers.
- Utilized ModMed and other electronic health systems to manage patient information efficiently.
- Facilitated collection of specimen samples, including urinalysis and urine cultures.
Brand Representative
Altar'd State
Charlotte, NC
05.2025 - 11.2025
- Facilitated positive shopping experiences for guests through attentive service
- Ensured clean, organized workspace to enhance guest comfort and satisfaction
- Collaborated with team members on projects to streamline workflow and improve efficiency with other team members
Certified Nursing Assistant
Atrium Health
Mt. Holly, NC
09.2022 - 05.2023
- Prioritized patient care, hygiene, and communication to enhance patient interactions
- Obtained manual and automatic vital signs, ensuring accurate monitoring of patient health
- Utilized EMR system Epic for efficient charting and streamlined communication with healthcare team
Education
Bachelor of Science - Public Health, Women and Gender Studies
The University of North Carolina At Charlotte
Skills
- Vital sign monitoring
- Clinical specimen collection
- Direct patient care
- EMR charting
- Office software proficiency
- Fluent in Vietnamese and English
- Verbal communication
- Customer engagement
- Detail orientation
Certification
Certified Medical Assistant (CCMA), National Healthcareer Association (NHA)
Professional Organizations Certifications
- Certified Clinical Medical Assistant, National Healthcareer Association, 06/26, Present
- Basic Life Support Certification, American Heart Association, 06/26, Present
Timeline
Extern
Urology Specialists of the Carolinas
05.2026 - 06.2026
Brand Representative
Altar'd State
05.2025 - 11.2025
Certified Nursing Assistant
Atrium Health
09.2022 - 05.2023
Bachelor of Science - Public Health, Women and Gender Studies
The University of North Carolina At Charlotte