Leland Allen

Work History

Assistant Manager

Lowes Home Improvement Stores

Ithaca, NY

05.2012 - Current

Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Conducted regular performance reviews for employees to identify areas of improvement.
Coordinated with other departments to ensure smooth flow of operations.
Ensured compliance with safety regulations and company policies.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.
Maintained up-to-date knowledge of company products and services.
Communicated regularly with customers to gain insights into their needs.
Analyzed data from surveys or feedback forms to identify opportunities for improvement.
Supervised daily operations including scheduling shifts, assigning duties.
Served as a liaison between staff members and senior management personnel.
Delegated daily tasks to team members to optimize group productivity.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Delegated tasks to team members based upon skill level and to achieve organizational goals.
Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Recruited and trained new employees to meet job requirements.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Carpenter

TMC Contracting

Ithaca, NY

03.2007 - 04.2012

Installed cabinets, fixtures and trim according to plans and blueprints.
Fabricated staircases, doors, window frames and other wooden components for buildings.
Assembled furniture using glue, dowels, screws and nails.
Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
Repaired or replaced damaged structures or components.
Constructed forms for concrete pours in accordance with building codes.
Built jigs and fixtures to assist in the production of parts.
Prepared surfaces by sanding or scraping off old finishes prior to refinishing them.
Fitted door locksets, deadbolts and other hardware on doors according to manufacturer's instructions.
Installed drywall sheets onto walls or ceilings using nails or screws.
Cut countertops from laminated material following template measurements.
Installed interior trim work such as baseboards and moldings around windows and doors.
Laid out flooring patterns according to design templates or customer specifications.
Operated power tools safely when performing carpentry tasks such as drilling holes into lumber pieces.
Inspected completed projects for quality assurance purposes before delivering them to customers.
Maintained a clean job site at all times by disposing of debris properly after each shift.
Performed various carpentry duties, including both rough and finish carpentry.
Used various carpenter's hand tools, portable power tools and standard measuring instruments.
Installed building windows, trim and cabinetry alone or with assistants to meet job deadlines.
Cut timber, panels and other wooden materials according to measured dimensions.
Shaped or cut materials to proper measurements using hand tools, machines or power saws.
Installed cabinets, base cabinets and crown molding.
Positioned and installed floor joists, trusses and rafters.
Cut and installed tile and hardwood flooring for residential and commercial buildings.

Executive Chef Manager

Courtyard by Marriott

Ithaca, NY

02.2002 - 03.2007

Managed kitchen staff including training, scheduling, hiring, and disciplinary action when necessary.
Ordered food supplies as needed and monitored inventory levels to avoid shortages.
Ensured that all meals were prepared according to health code standards and regulations.
Established quality control procedures to ensure consistent high-quality of food served in the restaurant.
Maintained records of purchases, sales, waste. in order to track profit margins and other financial information related to the kitchen operations.
Monitored labor costs by tracking employee hours worked versus budgeted labor costs for each shift.
Created weekly schedules for kitchen staff members ensuring adequate coverage at all times during peak meal periods.
Evaluated performance of kitchen staff members through observation and feedback sessions.
Ordered food supplies every week to restock inventory, remaining aware of budgets.
Employed training and motivational techniques to keep atmosphere constructive for employees.
Controlled food costs by adhering to purchasing specifications, product storage requirements and recipe standards.
Worked in close collaboration with team members to ensure customers received high-quality service.
Trained new employees to perform duties.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Delegated work to staff, setting priorities and goals.

Summary

Overview

Work History

Assistant Manager

Carpenter

Executive Chef Manager

Education

High School Diploma -

Vocational - Rough And Finish Carpentry

Skills

Timeline

Similar Profiles

Sherry GreenSherry Green

Lawrence HamannLawrence Hamann

Lori NormyleLori Normyle

Jasmine SmithJasmine Smith

Asa BartholomewAsa Bartholomew