Leland Brown
Chicago,IL
Summary
Superintendent with a background in dispatch coordination, front office support, and cross-department communication in utility operations. Known for adjusting workflows, supervising bargaining unit employees, and keeping compliance work and utility installations moving on schedule.
Overview
12
12
years of professional experience
Work History
Superintendent
Nicor Gas
Glen Ellyn, IL
08.2023 - Current
- Oversaw collective bargaining unit employees to ensure timely compliance with regulatory requirements.
- Facilitated interdepartmental collaboration to implement improvement plans and manage changes.
- Assessed processes and staff strengths to realign workflows with evolving business needs.
- Supported front office operations and dispatch to keep resource management fully active at all times.
- Worked with external companies to verify utility installations stayed on schedule.
Asset Prevention Specialist
Southern Company Gas
Glen Ellyn, IL
11.2020 - 08.2021
- Balanced multiple projects and tasks to support high-quality, on-time delivery.
- Collaborated with contractors and engineers to ensure adherence to plans and specifications.
- Reviewed cases to assess compliance with pipeline regulations. involving damage to the gas pipeline and reported activity to ICC.
- Conducted locator audits to confirm proper protection of gas pipeline locates.
Dispatcher
Southern Company Gas
Glen Ellyn, IL
12.2014 - 11.2020
- Established command centers for effective response to mass outages, gas leak odors, and gas main incidents.
- routed proper resources to emergency situations involving gas leaks, damaged gas mains, and explosions.
- Leveraged software systems to streamline movement, planning, and scheduling of resources.
- Managed multiple tasks simultaneously to ensure efficient workflow. and organization of people, various applications and resources simultaneously.
Education
Leadership Competency - Organizational Leadership
Harvard Learning
Glen Ellyn, IL01-2020
HVAC Certification - Environmental Education
Environmental Technical Institute
Blue Island, IL09-1998
High School Diploma -
South Shore High School
Chicago, IL06-1997
Skills
- Processes and Procedures
- Content Management Expertise
- Process improvement
- Quantitative Skills
- Experience in Leadership
- Microsoft Office
- Team Building
- Data Management
- Relationship Building
- Workforce Management
- Supervision and leadership
- Regulatory Compliance
Affiliations
- Current President of Energy IL
Timeline
Superintendent
Nicor Gas
08.2023 - Current
Asset Prevention Specialist
Southern Company Gas
11.2020 - 08.2021
Dispatcher
Southern Company Gas
12.2014 - 11.2020
Leadership Competency - Organizational Leadership
Harvard Learning
HVAC Certification - Environmental Education
Environmental Technical Institute
High School Diploma -
South Shore High School