Leland Fraser
Brooklyn,USA
Summary
Professional with over 5 years of experience in warehouse operations, transportation, and customer service. Proficient in operating warehouse equipment, managing logistics, and delivering exceptional client service. OSHA-certified and authorized to work in the U.S. Demonstrates strong organizational skills and technical knowledge in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Package Handler
Amazon
Staten Island, US
09.2020 - 07.2025
- Loaded and unloaded packages using hand trucks and conveyor systems.
- Sorted packages by size and destination for efficient processing.
- Maintained cleanliness and organization of work area to ensure safety.
- Assisted in loading delivery trucks with prepared packages.
- Monitored inventory levels of packing materials to ensure readiness for operations.
- Labeled parcels accurately according to company guidelines.
- Loaded completed orders on pallets according to delivery numbers.
Receptionist
LEFRA TRANSPORTATION
Brooklyn, US
06.2015 - 10.2019
- Recorded customer information to ensure accurate data management.
- Greeted and welcomed guests upon arrival for a positive first impression.
- Answered, screened, and forwarded incoming calls to relevant personnel efficiently.
- Transported patients from homes to the dialysis center safely and reliably.
- Managed multi-line phone systems, directing calls to appropriate departments.
- Scheduled appointments and maintained calendars for staff and management.
- Processed incoming and outgoing mail, ensuring prompt distribution.
Intern
MTA New York City Transit
Brooklyn, US
06.2019 - 08.2019
- Sort and deliver mail.
- Assisted in analyzing transit schedules for efficiency improvements.
- Coordinated communication between departments to streamline operations.
- Supported data entry for ridership statistics and service reports.
- Helped prepare presentations on transit system updates and initiatives.
- Participated in meetings to discuss project planning and implementation strategies.
- Gathered feedback from riders to improve customer service experiences.
Education
Certificate - Building maintenance
Coop tech
Queens, NY02.2021
High School Diploma -
VOYAGES SOUTH HIGH SCHOOL
Queens, NY03.2020
Skills
- Package sorting and labeling accuracy
- Customer service and support
- Data entry and management
- Effective communication skills
- Attention to detail
- Time management
Certification
- OSHA 30
- Driver's License, 05/23, 12/24
Assessments
- Workplace safety, Proficient, 02/21
- Work motivation, Proficient, 12/20
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Package Handler
Amazon
09.2020 - 07.2025
Intern
MTA New York City Transit
06.2019 - 08.2019
Receptionist
LEFRA TRANSPORTATION
06.2015 - 10.2019
Certificate - Building maintenance
Coop tech
High School Diploma -
VOYAGES SOUTH HIGH SCHOOL
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