Leland Hanson
Kansas City,MO
Summary
Dedicated professional with experience at USAF Scott Air Force Base, adept in child safety and development. Excelled in maintaining high standards of cleanliness and organization, ensuring a safe environment. Demonstrated exceptional multitasking abilities as a Restaurant Hostess, enhancing guest satisfaction. Skilled in first aid and CPR, showcasing patience and empathy in high-pressure situations.
Overview
7
7
years of professional experience
Work History
Daycare Assistant Teacer
USAF SCOTT AIR FORCE BASE
03.2022 - 02.2025
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
- Arrived at assigned areas on time, prepared, and ready to work.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Restaurant Hostess
Olive Garden
10.2021 - 02.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Restaurant Hostess
Seasons 52
08.2018 - 03.2020
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Maintained guest privacy and confidentiality when handling sensitive information such as reservation details or personal preferences.
- Complied with food safety and food hygiene regulations to safeguard public health.
Education
Six Credit Hours -
Maplewood's Community College
Kansas City, MOSkills
- Patience and empathy
- Child development
- First aid and CPR
- Child safety procedures
- Lesson planning
Timeline
Daycare Assistant Teacer
USAF SCOTT AIR FORCE BASE
03.2022 - 02.2025
Restaurant Hostess
Olive Garden
10.2021 - 02.2022
Restaurant Hostess
Seasons 52
08.2018 - 03.2020
Six Credit Hours -
Maplewood's Community College
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