LELAND KEAN
Westminster,CA
Summary
Business professional adept at optimizing operations and enhancing efficiency to drive growth. Proven track record in developing comprehensive business strategies and fostering collaboration, leading to improved performance and customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Founder
RWS Kreative
Orange County, CA
01.2020 - Current
- Anime, Video Game, and Hobby Enthusiast in Entertainment
Chief Operating Officier (COO)
Voltz VR LLC
Westminster, CA
06.2021 - 11.2025
- Spearheaded efforts to develop comprehensive business plans outlining long-term strategies for growth and profitability.
- Oversaw and implemented day-to-day operations, enhancing efficiency and effectiveness in alignment with strategic goals.
- Identified improvement areas in organizational processes and service offerings, driving operational excellence.
- Evaluated current business practices and identified ways to optimize performance and reduce costs.
- Implemented innovative solutions to improve overall productivity levels within the organization.
- Established policies and procedures, streamlining operations for greater efficiency.
- Built a high-performing corporate culture focused on accountability, transparency, innovation, creativity, customer service excellence, continuous learning, and development.
Operations Manager
Forever Beaumore
Santa Ana, USA
05.2019 - 12.2019
- Managed the operations of a large team, overseeing daily activities and long-term projects.
- Established operational policies, procedures, standards, and objectives in alignment with organizational goals.
- Led development of innovative methods for streamlining business processes.
- Managed daily operations across multiple departments, enhancing overall efficiency.
- Analyzed customer feedback, implementing changes that elevated service quality.
Director of Operations and Sales
QYKSonic
Santa Ana, USA
01.2018 - 01.2019
- Spearheaded multiple projects from concept through completion while successfully managing budgets and timelines on each project.
- Maximized efficiency and productivity through extensive process analysis and interdepartmental collaboration.
- Analyzed current operational processes and performance, recommending solutions for improvement.
- Implemented risk mitigation strategies across all operations functions to minimize potential losses.
- Cultivated relationships with vendors and suppliers to optimize supply chain efficiency and support operational goals.
- Collaborated on projects, delegated tasks effectively, and managed team expectations to enhance project outcomes.
- Organized team meetings to align staff with organizational changes and foster open communication.
- Trained staff by offering guidance, feedback, and support.
Education
Associate - Business and Computer Science
Orange Coast College
CASkills
- Business strategy
- Operational efficiency
- Business development
- Executive leadership
- Leadership
- Risk management
- Process improvement
- Results-Driven
- Critical thinking
- Problem-solving
- Adaptability
- Teamwork and collaboration
- Attention to detail
- Communication skills
Awards
- Top Workplace 2018 - OC Register
- Top 50 Global Businesses 2024 - SquareUp
- Featured in Future-Facing Businesses 2024 - SquareUp
Languages
French
Native/ Bilingual
Vietnamese
Native/ Bilingual
English
Native/ Bilingual
Japanese
Elementary
Certification
Computer Graphics
Accomplishments
Top Workplace 2018 by Orange County Register
Timeline
Chief Operating Officier (COO)
Voltz VR LLC
06.2021 - 11.2025
Founder
RWS Kreative
01.2020 - Current
Operations Manager
Forever Beaumore
05.2019 - 12.2019
Director of Operations and Sales
QYKSonic
01.2018 - 01.2019
Associate - Business and Computer Science
Orange Coast College