LELAND NICHOLS

•Managed opening and shift prep, including stocking condiments, prepping ingredients, and ensuring all stations were fully supplied.

•Took customer orders accurately using POS systems and communicated clearly with kitchen staff to ensure timely service.

•Prepared a variety menu items including burgers, sides, and drinks following company recipes and quality standards.

•Assembled orders quickly and checks for accuracy before delivering to customers.

•Handled cash and card transactions while providing customer service

•Took customer orders using drive-in headset systems, ensuring clear and accurate communication with both team and customers.

•Assisted team members across multiple stations to keep operations running smoothly

•Followed all safety and sanitation procedures.

• Prepared and cooked food items according to company standards while maintaining speed and accuracy.

•Completed detailed morning prep to ensure kitchen readiness for daily operations.

•Prepped fresh ingredients including slicing vegetables, portioning meals, and organizing toppings according to company standards.

•Set up grill station, ensuring proper temperatures, stocked supplies, and safe food handling procedures.

(GSE)

•Delivered friendly and efficient customer service as a Guest service expert (GSE)

•Handled cash transactions and operated POS systems

•Maintained cleanliness of kitchen and front of house areas

•Collaborated with team members to ensure smooth daily operations in high-volume shifts