Leland Teixeira
Smithfield,NC
Summary
Results-oriented shift runner known for effective communication and operational support. Experienced in maintaining cleanliness, managing cash flow, and training staff, striving to optimize service quality and team productivity. Dedicated shift runner with strong customer service skills and a focus on food safety compliance. Proven ability to engage with customers and support team members during busy shifts, ensuring efficient operations and high-quality service.
Overview
1
1
Certification
Work History
Shift Runner
Patterson Pizza
Garner, North Carolina
07.2025 - Current
- Supported team members during busy shifts to ensure smooth operations.
- Prepared and organized food orders for timely delivery to customers.
- Assisted in training new staff on proper food handling procedures.
- Maintained cleanliness and organization of the kitchen and dining areas.
- Followed safety guidelines while operating kitchen equipment and tools.
- Communicated with team members to coordinate tasks effectively during peak hours.
- Monitored inventory levels and reported shortages to management promptly.
- Engaged with customers to provide excellent service and address inquiries.
- Resolved customer complaints in a timely manner while maintaining positive relationships.
- Managed cash flow by monitoring sales activities and reconciling cash drawers at end of shift.
- Addressed any issues or concerns related to employee morale or productivity.
- Ensured that all areas of the store were clean, organized and properly stocked at all times.
- Implemented loss prevention measures to minimize shrinkage losses.
- Supervised and led employees to maintain productivity and customer service levels.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Checked orders for quality and completeness.
- Educated customers about offerings, promotions and pricing to boost sales.
Education
High School Diploma -
Princeton High School
Princeton, NC06-2025
Skills
- Customer service
- Team collaboration
- Employee training
- Food safety compliance
- Cash handling
- Inventory management
- Time management
- Communication skills
- Complaint handling
- Team supervision
- Shift checklists
- Complaint resolution
- Conflict resolution
Certification
- Bio-work certification
Timeline
Shift Runner
Patterson Pizza
07.2025 - Current
High School Diploma -
Princeton High School
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