Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Leland Welch

Leland Welch

San Marcos

Summary

Dynamic team leader with extensive experience in law enforcement and social work, recognized for enhancing client well-being through effective crisis intervention and case management. Proven skills in behavior modification and development of tailored treatment plans, leading to measurable improvements in mental health outcomes. Strong advocate for client rights, fostering community connections and promoting service accessibility.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Social Worker

Golden Heart Care
06.2020 - 08.2025
  • Developed and facilitated support groups, promoting healthy coping skills and fostering peer connections among participants.
  • Evaluated program effectiveness using data-driven approaches, identifying areas of improvement and implementing changes accordingly.
  • Facilitated multidisciplinary team meetings to ensure cohesive support strategies for clients.
  • Improved client access to community resources with thorough needs assessments and effective referral processes.
  • Enhanced community well-being by developing and implementing targeted support programs for at-risk populations.
  • Collaborated with other professionals to plan and coordinate care for clients.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.
  • Developed and maintained strong relationships with community resources for successful referrals.
  • Participated in interdisciplinary team meetings to coordinate care for clients.
  • Assisted clients in developing and setting realistic goals to promote positive change.
  • Administered assessments to identify clients' needs and establish treatment plans.
  • Participated in professional development and training opportunities to enhance clinical skills.
  • Educated clients and families on mental health, wellness and recovery topics.
  • Monitored clients' progress to adjust treatment plans accordingly.
  • Developed and implemented individualized treatment plans for clients.
  • Conducted home visits to assess clients' home environment and provide support.
  • Utilized evidence-based practices to provide effective interventions for clients.
  • Provided crisis counseling and intervention services to clients in emergency situations.
  • Facilitated peer support groups to help clients connect with others.
  • Devised and implemented community-based programs to promote mental health awareness.
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Supported clients and families with empathy and compassion during difficult times.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Advocated for clients to assure respected rights and wishes.
  • Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Conducted home visits to assess living environment and facilitate access to necessary resources.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
  • Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
  • Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
  • Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
  • Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
  • Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
  • Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
  • Enhanced community outreach efforts for better service accessibility and increased program enrollment.
  • Coordinated external healthcare professionals to uphold high-quality, person-centred care.
  • Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.
  • Promoted family reunification and stability, conducting assessments and providing tailored family support services.
  • Guided clients through navigation of legal and healthcare systems, improving their access to necessary services.
  • Built strong, trust-based relationships with clients, facilitating effective support and advocacy.
  • Advocated for client rights and services, resulting in increased access to necessary support and resources.
  • Achieved significant improvements in client mental health through consistent, empathetic counseling and crisis intervention.
  • Collaborated with multidisciplinary teams to provide comprehensive support for clients.
  • Collaborated with healthcare professionals to create integrated care plans, improving overall client health outcomes.
  • Improved client satisfaction with services provided by implementing feedback mechanisms and adapting services accordingly.
  • Conducted home visits to assess living conditions and provide in-situ support, improving client safety and well-being.
  • Streamlined case management processes, enabling more efficient client progress tracking and support.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Assisted clients in identifying community resources and connecting with appropriate services.

Social Worker

Wellserve Health Inc.
02.2014 - 08.2025
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • Supported clients and families with empathy and compassion during difficult times.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Advocated for clients to assure respected rights and wishes.
  • Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Conducted home visits to assess living environment and facilitate access to necessary resources.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
  • Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
  • Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
  • Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
  • Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
  • Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
  • Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
  • Enhanced community outreach efforts for better service accessibility and increased program enrollment.
  • Coordinated external healthcare professionals to uphold high-quality, person-centred care.
  • Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.
  • Supervised interns or junior staff members, providing direction on best practices in social work and contributing to their professional growth as practitioners.
  • Promoted family reunification and stability, conducting assessments and providing tailored family support services.
  • Guided clients through navigation of legal and healthcare systems, improving their access to necessary services.
  • Built strong, trust-based relationships with clients, facilitating effective support and advocacy.
  • Enhanced protective measures for children and vulnerable adults with thorough investigations and interventions.
  • Advocated for client rights and services, resulting in increased access to necessary support and resources.
  • Enhanced team knowledge and skills, leading professional development sessions on current social work practices.
  • Reduced client wait times for services by optimizing appointment scheduling and follow-up processes.
  • Supported clients' emotional and psychological well-being through provision of counseling and support groups.
  • Increased public awareness of social issues and resources available through effective community engagement initiatives.
  • Conducted comprehensive assessments for individuals and families to identify needs, leading to personalized intervention plans.
  • Achieved significant improvements in client mental health through consistent, empathetic counseling and crisis intervention.
  • Collaborated with multidisciplinary teams to provide comprehensive support for clients.
  • Collaborated with healthcare professionals to create integrated care plans, improving overall client health outcomes.
  • Improved client satisfaction with services provided by implementing feedback mechanisms and adapting services accordingly.
  • Conducted home visits to assess living conditions and provide in-situ support, improving client safety and well-being.
  • Streamlined case management processes, enabling more efficient client progress tracking and support.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Assisted clients in identifying community resources and connecting with appropriate services.

Police Sergeant

US Army
06.2006 - 06.2014
  • Updated client documentation for accurate, compliant and current records.
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
  • Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
  • Supported clients and families with empathy and compassion during difficult times.
  • De-escalated stressful situations through individual and family crisis interventions.
  • Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
  • Advocated for clients to assure respected rights and wishes.
  • Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Conducted home visits to assess living environment and facilitate access to necessary resources.
  • Monitored clients' progress and adapted treatment plans to meet changing needs.
  • Assisted clients with navigating and accessing social services such as housing and medical care.
  • Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
  • Promoted a culture of self-care and professional development among colleagues, fostering a supportive work environment that encouraged ongoing growth and learning.
  • Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
  • Implemented evidence-based therapeutic interventions for clients struggling with mental health challenges or behavioral concerns.
  • Helped clients with recognizing and managing mental health concerns through evidence-based interventions.
  • Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
  • Facilitated successful client transitions from residential facilities to independent living situations with appropriate supports in place.
  • Enhanced community outreach efforts for better service accessibility and increased program enrollment.
  • Coordinated external healthcare professionals to uphold high-quality, person-centred care.
  • Assisted clients in navigating the legal system, attending court hearings as needed and providing support throughout the process.
  • Supervised interns or junior staff members, providing direction on best practices in social work and contributing to their professional growth as practitioners.
  • Promoted family reunification and stability, conducting assessments and providing tailored family support services.
  • Guided clients through navigation of legal and healthcare systems, improving their access to necessary services.
  • Built strong, trust-based relationships with clients, facilitating effective support and advocacy.
  • Enhanced protective measures for children and vulnerable adults with thorough investigations and interventions.
  • Advocated for client rights and services, resulting in increased access to necessary support and resources.
  • Enhanced team knowledge and skills, leading professional development sessions on current social work practices.
  • Reduced client wait times for services by optimizing appointment scheduling and follow-up processes.
  • Supported clients' emotional and psychological well-being through provision of counseling and support groups.
  • Increased public awareness of social issues and resources available through effective community engagement initiatives.
  • Conducted comprehensive assessments for individuals and families to identify needs, leading to personalized intervention plans.
  • Achieved significant improvements in client mental health through consistent, empathetic counseling and crisis intervention.
  • Collaborated with multidisciplinary teams to provide comprehensive support for clients.
  • Collaborated with healthcare professionals to create integrated care plans, improving overall client health outcomes.
  • Improved client satisfaction with services provided by implementing feedback mechanisms and adapting services accordingly.
  • Conducted home visits to assess living conditions and provide in-situ support, improving client safety and well-being.
  • Streamlined case management processes, enabling more efficient client progress tracking and support.
  • Documented client progress and activities in accordance with agency policies and procedures.
  • Assisted clients in identifying community resources and connecting with appropriate services.

Education

Criminal Justice - Police Training

Military Police School
Ft Leonard Wood, MO
06.2007

General Studies

James W. Robinson
Fairfax, VA
06.1995

Skills

  • Compassionate
  • Case management
  • Client advocacy
  • Conflict resolution
  • Social services
  • Efficient under pressure
  • Attention to detail
  • Self-awareness
  • Cooperative
  • Analytical thinking
  • Crisis intervention
  • Risk assessment
  • Intervention planning
  • Case documentation
  • Motivational interviewing
  • Client confidentiality
  • Crisis assessment
  • CPR, first aid, AED
  • Client documentation
  • Assessment skills
  • Crisis intervention techniques
  • Client needs assessment
  • Confidential case documentation
  • Child welfare expertise
  • Community resources
  • Behavioral management
  • Individual and group counseling
  • Safety planning
  • MS office
  • Service planning
  • Treatment Planning
  • Staff development
  • Psychosocial assessment
  • Mandatory reporting procedures
  • Life skills development
  • Boundary setting
  • Domestic violence training
  • Court hearings
  • Life skills counseling
  • Emergency response training
  • Psychosocial assessments expert
  • Independent judgment
  • Therapeutic crisis intervention (TCI)
  • Cognitive behavioral therapy
  • Substance abuse expertise
  • Service accessibility improvements
  • Behavioral counseling
  • Behavioral intervention plans (BIP)
  • Applied behavioral analysis
  • Mental health training
  • Medicare and medicaid applications
  • Licensed social worker (LSW)
  • Functional behavioral assessments (FBA)
  • Behavior improvement plans (BIP)
  • PTSD expert
  • Licensed professional counselor (LPC)
  • Disability support
  • Elder care
  • Mood disorders
  • Behavioral therapy
  • Child welfare and protective services

Accomplishments

Several medals for distinguished military service. Skilled in hand to hand combatives. level two medic training. CPR & AED certification. Rifle and pistol marksmanship with a CCW license. Coauthored a mental health bill to aid intellectually disabled people for the state of Iowa. Led and trained staff to assist and support their clients. Powerful advocate for mental health care.

Certification

CCW License, CPR & AED License, Combatives Expert Certification.

Languages

English
Native or Bilingual

Timeline

Social Worker

Golden Heart Care
06.2020 - 08.2025

Social Worker

Wellserve Health Inc.
02.2014 - 08.2025

Police Sergeant

US Army
06.2006 - 06.2014

Criminal Justice - Police Training

Military Police School

General Studies

James W. Robinson