Summary
Overview
Work History
Education
Skills
Timeline
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Lelani Emmitte

Austin,TX

Summary

Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere.

Overview

3
3
years of professional experience

Work History

Hostess

Twin Peaks
03.2021 - 06.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Cashier

Marshalls
07.2020 - 03.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

Bachelor of Science - Radiation Therapy

Austin Community College
Austin, TX
05.2027

Vocational School - Allied Health

Phlebotomy Training Specialist
Austin, TX
10.2023

Diploma -

San Marcos High School
San Marcos, TX
2021

Skills

  • Sales, retail, and customer service skills
  • Time management and problem solving
  • Leadership skills
  • Table Setting Arrangements
  • Billing and Payment Processing

Timeline

Hostess

Twin Peaks
03.2021 - 06.2023

Cashier

Marshalls
07.2020 - 03.2021

Bachelor of Science - Radiation Therapy

Austin Community College

Vocational School - Allied Health

Phlebotomy Training Specialist

Diploma -

San Marcos High School

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Lelani Emmitte