Lelani Visesio
Kihei,HI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Operations Manager
Pacific Roofing & Repair - Pacific Towing LLC
02.2023 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Store Manager
Champs Sports
08.2022 - 02.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Approved regular payroll submissions for employees.
- Trained new employees on proper protocols and customer service standards.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Team Coordinator
Southside Boxing Club Of Maui Inc.
06.2013 - 11.2022
- Promoted six Mixed Martial Arts events held on Maui.
- Promoted five Boxing events to support travel and equipment cost for the club.
- Held multiple fundraisers to raise money for kids to participate in boxing competitions.
- Worked under pressure and met deadlines while maintaining composure in difficult situations.
- Assisted event manager in achieving revenue goals set for events.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Managed event logistics and operations.
- Coordinated schedules and timelines for events.
- Hired, trained and supervised volunteers and support staff required for events.
- Reviewed event bills to confirm accuracy and approve payment.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
Service Coordinator Supervisor
Vyanet
01.2020 - 07.2022
- Developed and implemented quality control and assurance procedures for service projects to deliver high standards of work on client projects.
- Managed and coordinated service teams to achieve successful completion of service projects.
- Developed and maintained database of service providers and vendors for easy and quick access to list of qualified providers for different jobs.
- Communicated with clients and service providers to provide updates on work progress.
- Resolved customer complaints and issues to drive satisfaction and loyalty.
- Coordinated and monitored service activities to confirm work met all requirements.
- Assessed customer needs and developed solutions to meet needs.
Operations Manager
Aloha Waste
05.2016 - 11.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Education
Bachelor of Arts - Public Administration
UH WEST OAHU
Honolulu, HI05.2025
High School Diploma -
Maui High School
Kahului, HI06.2006
Skills
- Customer Service
- Problem-Solving
- Adaptability
- Teamwork
- Critical Thinking
- Reliable
- Honest
Timeline
Operations Manager
Pacific Roofing & Repair - Pacific Towing LLC
02.2023 - Current
Store Manager
Champs Sports
08.2022 - 02.2023
Service Coordinator Supervisor
Vyanet
01.2020 - 07.2022
Operations Manager
Aloha Waste
05.2016 - 11.2019
Team Coordinator
Southside Boxing Club Of Maui Inc.
06.2013 - 11.2022
Bachelor of Arts - Public Administration
UH WEST OAHU
High School Diploma -
Maui High School
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