Summary
Overview
Work History
Education
Skills
Timeline
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Lelon Kennedy

Shreveport,LA

Summary

Proven track record in enhancing customer satisfaction and sales at Home Depot through expert product knowledge and exceptional customer service. Skilled in problem-solving and heavy lifting, demonstrated ability to lead projects and mentor teams towards achieving high-quality results. Increased brand recognition and operational efficiency across roles, showcasing outstanding attention to detail and collaboration skills.


Hardworking and passionate job seeker with strong

organizational skills eager to secure entry-level retail position. Ready to help team achieve company goals.

Overview

6
6
years of professional experience

Work History

Display Assembler

M&C-Assemblers
05.2024 - Current
  • Merchandised cases from backroom to sales floor to fill display units or shelves with products.
  • Collaborated with team members for efficient completion of complex display assembly projects.
  • Maintained accurate records of completed assemblies, facilitating streamlined inventory management and sales tracking.
  • Assembled and disassembled promotional materials such as signs, banners and cardboard displays.
  • Demonstrated strong attention to detail when assembling intricate components, resulting in exceptional product quality levels consistently achieved throughout tenure at the company.

Hardware Sales Associate

Home Depot
07.2022 - 03.2023
  • Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
  • Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.
  • Maintained a clean and organized store environment at all times, promoting a positive shopping experience for customers.
  • Contributed to inventory management by accurately tracking stock levels and placing orders when needed, minimizing out-of-stock occurrences.
  • Addressed customer inquiries promptly and thoroughly, ensuring complete satisfaction with their purchases.
  • Collaborated with team members to ensure a seamless sales process and high levels of customer service at all times.
  • Built strong relationships with customers through follow-ups and personalized recommendations, fostering repeat business.
  • Oversaw and directed certain co-workers in hardware department during holiday season.


Brand Ambassador

Banana Republic Factory Store
08.2020 - 12.2020
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Built relationships with customers to encourage repeat business.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Maintenance Crew Member

Strong Cleaning Service
02.2019 - 05.2019
  • Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Increased team productivity through effective communication and collaboration on maintenance tasks.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Solved complex mechanical problems using critical thinking skills and extensive knowledge of tools, materials, and techniques.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.

Education

High School Diploma -

Pathways Education
Shreveport, LA
05.2021

Skills

Fast-Paced Environment

Exceptional customer service

Outgoing Personality

Stocking and Receiving

Store Opening and Closing

Sales Strategies

Upselling

Listening Skills

Problem-Solving

Heavy Lifting

Training and mentoring

Timeline

Display Assembler

M&C-Assemblers
05.2024 - Current

Hardware Sales Associate

Home Depot
07.2022 - 03.2023

Brand Ambassador

Banana Republic Factory Store
08.2020 - 12.2020

Maintenance Crew Member

Strong Cleaning Service
02.2019 - 05.2019

High School Diploma -

Pathways Education

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Lelon Kennedy