Overview
Work History
Education
Skills
Timeline
Generic

Lelsy D. Láinez Domínguez

Poquoson,VA

Overview

2026
2026
years of professional experience
2013
2013
years of post-secondary education

Work History

Leadership

Thomas lumping service
Portsmouth, Virginia
02.2024 - 06.2025
  • Worked with professionals to create new leadership development program.
  • Maintained accurate records of attendance at each leadership event.
  • Coached and mentored students in developing leadership skills.
  • Advised leadership on best practices related to departmental operations.
  • Reviewed job descriptions for positions requiring strong leadership skillsets.
  • Prepared reports on inventory activities for senior leadership review.
  • Trained, motivated and developed employees into leadership positions.

House Cleaner

Máster maid usa
Poquoson, Virginia
03.2022 - 06.2024
  • Cleaned residential properties using eco-friendly products and techniques.
  • Organized cleaning supplies and equipment for efficient workflow.
  • Managed time effectively to complete tasks within scheduled hours.
  • Communicated with clients to understand specific cleaning preferences.
  • Maintained high standards of cleanliness in all assigned areas.
  • Inspected completed work to ensure quality and consistency.
  • Cleaned homes following specific and detailed protocols and requests.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
  • Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
  • Swept, mopped, vacuumed and polished floors of all types.
  • Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
  • Sanitized doorknobs, light switches and other frequently touched surfaces.
  • Washed windows inside and outside as needed.
  • Coordinated home cleaning schedule based on client availability and realistic time constraints.
  • Washed and dried dishes to maintain clean and orderly kitchen.
  • Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
  • Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
  • Emptied wastebaskets and replaced liners.

Mánager

Popeyes® Louisana Kitchen
Austin, Texas
04.2020 - 03.2021
  • Supervised daily operations to ensure efficient workflow and service quality.
  • Trained staff on food preparation and safety procedures per company standards.
  • Managed inventory levels to optimize supply chain efficiency and reduce waste.
  • Coordinated team schedules to maintain adequate staffing during peak hours.
  • Enforced compliance with health regulations and maintained cleanliness in the kitchen.
  • Evaluated employee performance and provided constructive feedback for improvement.
  • Resolved customer complaints swiftly to maintain satisfaction and loyalty.
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Housekeeper

Courtyard by Marriott
Austin, Texas
08.2019 - 04.2020
  • Cleaned guest rooms thoroughly following Courtyard by Marriott standards.
  • Reported maintenance issues to ensure prompt resolution for guest comfort.
  • Replenished supplies and amenities in guest bathrooms and common areas.
  • Followed safety protocols to maintain a safe working environment.
  • Collaborated with team members to meet daily housekeeping goals efficiently.
  • Organized cleaning carts and supplies for optimal workflow during shifts.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Emptied trash receptacles throughout the property.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Maintained and organized cleaning supplies stock.
  • Cleaned building floors by sweeping, mopping and scrubbing.

Mánager

Popeyes® Louisana Kitchen
Austin

Education

Instituto Departamental Evangélico Cofradía
Honduras

Skills

  • Leadership development
  • Employee training
  • Inventory management
  • Quality assurance
  • Conflict resolution
  • Team collaboration
  • Effective communication
  • Process optimization
  • Mentorship and coaching
  • Workflow organization
  • Health and safety compliance
  • Detail-oriented cleaning

Timeline

Leadership

Thomas lumping service
02.2024 - 06.2025

House Cleaner

Máster maid usa
03.2022 - 06.2024

Mánager

Popeyes® Louisana Kitchen
04.2020 - 03.2021

Housekeeper

Courtyard by Marriott
08.2019 - 04.2020

Mánager

Popeyes® Louisana Kitchen

Instituto Departamental Evangélico Cofradía

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