Lelsy D. Láinez Domínguez
Poquoson,VA
Overview
2026
2026
years of professional experience
2013
2013
years of post-secondary education
Work History
Leadership
Thomas lumping service
Portsmouth, Virginia
02.2024 - 06.2025
- Worked with professionals to create new leadership development program.
- Maintained accurate records of attendance at each leadership event.
- Coached and mentored students in developing leadership skills.
- Advised leadership on best practices related to departmental operations.
- Reviewed job descriptions for positions requiring strong leadership skillsets.
- Prepared reports on inventory activities for senior leadership review.
- Trained, motivated and developed employees into leadership positions.
House Cleaner
Máster maid usa
Poquoson, Virginia
03.2022 - 06.2024
- Cleaned residential properties using eco-friendly products and techniques.
- Organized cleaning supplies and equipment for efficient workflow.
- Managed time effectively to complete tasks within scheduled hours.
- Communicated with clients to understand specific cleaning preferences.
- Maintained high standards of cleanliness in all assigned areas.
- Inspected completed work to ensure quality and consistency.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Swept, mopped, vacuumed and polished floors of all types.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Sanitized doorknobs, light switches and other frequently touched surfaces.
- Washed windows inside and outside as needed.
- Coordinated home cleaning schedule based on client availability and realistic time constraints.
- Washed and dried dishes to maintain clean and orderly kitchen.
- Scrubbed walls with appropriate cleaning solutions to remove marks or stains.
- Dusted furniture, window sills and other surfaces to remove dirt and cobwebs.
- Emptied wastebaskets and replaced liners.
Mánager
Popeyes® Louisana Kitchen
Austin, Texas
04.2020 - 03.2021
- Supervised daily operations to ensure efficient workflow and service quality.
- Trained staff on food preparation and safety procedures per company standards.
- Managed inventory levels to optimize supply chain efficiency and reduce waste.
- Coordinated team schedules to maintain adequate staffing during peak hours.
- Enforced compliance with health regulations and maintained cleanliness in the kitchen.
- Evaluated employee performance and provided constructive feedback for improvement.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Housekeeper
Courtyard by Marriott
Austin, Texas
08.2019 - 04.2020
- Cleaned guest rooms thoroughly following Courtyard by Marriott standards.
- Reported maintenance issues to ensure prompt resolution for guest comfort.
- Replenished supplies and amenities in guest bathrooms and common areas.
- Followed safety protocols to maintain a safe working environment.
- Collaborated with team members to meet daily housekeeping goals efficiently.
- Organized cleaning carts and supplies for optimal workflow during shifts.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Changed bed linens and towels, tidied up rooms.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Emptied trash receptacles throughout the property.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Maintained and organized cleaning supplies stock.
- Cleaned building floors by sweeping, mopping and scrubbing.
Mánager
Popeyes® Louisana Kitchen
Austin
Education
Instituto Departamental Evangélico Cofradía
HondurasSkills
- Leadership development
- Employee training
- Inventory management
- Quality assurance
- Conflict resolution
- Team collaboration
- Effective communication
- Process optimization
- Mentorship and coaching
- Workflow organization
- Health and safety compliance
- Detail-oriented cleaning
Timeline
Leadership
Thomas lumping service
02.2024 - 06.2025
House Cleaner
Máster maid usa
03.2022 - 06.2024
Mánager
Popeyes® Louisana Kitchen
04.2020 - 03.2021
Housekeeper
Courtyard by Marriott
08.2019 - 04.2020
Mánager
Popeyes® Louisana Kitchen
Instituto Departamental Evangélico Cofradía