Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lemanuel Davis

Pelham,AL

Summary

Motivated professional well-versed in building productive relationships, resolving complex issues and winning customer loyalty. Bringing 3-years background maintaining customer satisfaction and contributing to company success.

Overview

7
7
years of professional experience

Work History

Production Line Leader

Lear Corporation
11.2024 - Current
    • Resolved issues quickly to maintain productivity goals.
    • Took on additional shifts during peak work periods to keep projects on schedule.
    • Organized work to meet demanding production goals.
    • Followed safety procedures and guidelines to maintain safe working environments.
    • Performed hand-finishing of final products after assembling component parts for items.
    • Trained new production staff members on safe and efficient production procedures and proper machine operations.
    • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
    • Met production targets and tight deadlines by collaborating closely with team members.

Sales Associate

Ford
03.2024 - 11.2024
    • Worked to build relationships with customers and built potential for additional sales.
    • Engaged customers in social conversations to create pleasant and easy shopping experience.
    • Built relationships with customers and community to promote long term business growth.
    • Attended monthly sales meetings and quarterly sales trainings.
    • Contributed to team objectives in fast-paced environment.

Finance and Sales Manager

Vestavia Auto Plaza
07.2020 - 09.2023
    • Helped customers find specific products, answered questions and offered product advice.
    • Engaged customers in friendly, professional dialogue to determine needs.
    • Answered incoming telephone calls to provide store, products and services information.
    • Developed and implemented strategies to increase sales and profitability.
    • Trained new and existing staff members in various financial procedures to prepare for job requirements.
    • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
    • Handled customer relations issues, enabling quick resolution, and client satisfaction.
    • Achieved sales goals and service targets by cultivating and securing new customer relationships.
    • Demonstrated products to show potential customers benefits and advantages and encourage purchases.

Inside Sales Representative

Chorus SmartSecure
07.2020 - 02.2021
  • Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with Residential and Commerical customers.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Maintained up-to-date knowledge of all available products.
  • Developed strategic relationships with existing customers while conducting cold and warm calls with prospects.
  • Maintained friendly and professional customer interactions at all times.

Customer Service Assistant

Publix Super Markets
04.2018 - 07.2020
  • Submitted completed orders quickly to maximize delivery efficiency.
  • Organized data on current trends and prepared presentations for senior leadership to highlight areas of strength and opportunities for improvement.
  • Answered customer questions about product availability and shipment times.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals 100%.
  • Delivered prompt service to prioritize customer needs.
  • Reviewed submitted documents to check compliance and enforce recordkeeping policies.
  • Helped average of 200 customers every day by approaching conversations with positive attitude and focus on customer satisfaction.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers by answering questions and fulfilling requests.
  • Planned and prepared work schedules to assign 20 member team to specific tasks.
  • Verified over $100.000 of cash and credit payments daily.
  • Set up new sales displays each day.

Education

High School Diploma -

Wenonah High School
Birmingham, AL
04.2018

Skills

  • Customer service
  • Organization
  • Troubleshooting
  • Computer skills
  • Planning and Coordination
  • Training & Development
  • Collaboration
  • Multitasking abilities
  • Interpersonal Communication
  • Order fulfillment
  • Complaint resolution
  • Stocking and replenishing
  • Strategic sales knowledge
  • Cash Handling
  • Continuous improvements
  • Quality assurance
  • Project management
  • Incidents management
  • Assembly and production
  • Machine operation
  • Meeting production goals
  • Team management
  • Production management

Timeline

Production Line Leader

Lear Corporation
11.2024 - Current

Sales Associate

Ford
03.2024 - 11.2024

Finance and Sales Manager

Vestavia Auto Plaza
07.2020 - 09.2023

Inside Sales Representative

Chorus SmartSecure
07.2020 - 02.2021

Customer Service Assistant

Publix Super Markets
04.2018 - 07.2020

High School Diploma -

Wenonah High School

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