Lemar Brown
Montego Bay
Summary
I am a very ambitious person who always aims for the best outcome. I am a team player with excellent communication,
interpersonal and creative thinking skills. I am ready to make a positive, immediate contribution to any organization I become a member of. Anywhere I go, my aim is to grow.
Overview
4
4
years of professional experience
Work History
Houseman
Excellence Oyster Bay
03.2024 - Current
- Assisting room attendants preparing rooms for guest arrivals
- Emptying trash
- Assisting room attendants preparing rooms for guest arrivals
- Sorting and removal of waste to designated areas
- Replacing furniture and related accessories
- Replacing guest supplies, i.e
- Soap, shampoo, bathroom tissue, etc
- Maintaining linen closets and staff areas
- Responding to guests requests in a timely manner
- Distribute linens and supplies to room attendants
- Cleaning the common areas, stairwells, elevators
Houseman
Hilton Grand Vacations
03.2023 - 11.2023
- Assisting room attendants preparing rooms for guest arrivals
- Emptying trash
- Vacuuming carpets and dusting furniture
- Replacing guest supplies, i.e
- Soap, shampoo, bathroom tissue, etc
- Maintaining staff closets
- Cleaning the common areas, stairwells, elevators
- Assisting with guest luggage
Housekeeper/Laundry Attendant
Wilderness Resort
11.2021 - 06.2022
- Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met
- Carried linens, towels, toilet items and cleaning supplies, using wheeled carts
- Emptied wastebaskets, emptied and cleaned ashtrays, and transported other trash and waste to disposal areas
- Kept storage areas and carts well-stocked, clean and tidy
- Swept, scrubbed, waxed, or polished floors, using brooms, mops, or powered scrubbing and waxing machines
- Dusted and polished furniture and equipment
- Wash, clean, dry, and fold numerous hotel linen and laundry items
- Sort the laundry items according to material and color
- Update the laundry list and record it on a daily basis
- Maintain cleanliness of work environment
Customer Service Representative
Teleperformance
12.2020 - 09.2021
- Worked with coworkers to complete tasks
- Answered calls in company prescribed manner
- Listened to customer concerns and provided necessary assistance
- Assisted customers in making payments over the phone and online
- Verified customer information and made updates when necessary
- Relayed customer concerns to relevant departments
Education
Bachelor of Science - Logistics & Immigration
Caribbean Maritime University
Kingston, Jamaica07.2020
Certificate - Motor Vehicle Repairs
Cornwall Automotive Training Institute
Montego Bay, Jamaica07.2012
Diploma - Secondary Education
Cornwall College
Montego Bay, Jamaica07.2010
Skills
- Proficient with Microsoft Office
- Excellent communication skills
- Conflict resolution
- Motor Vehicle diagnosis and Repair
- Cross-functional skills
- Initiative-taking
- Reliability and punctuality
- Cleaning techniques
- Guest room cleaning
Languages
English
Full Professional
Spanish
Elementary
Timeline
Houseman
Excellence Oyster Bay
03.2024 - Current
Houseman
Hilton Grand Vacations
03.2023 - 11.2023
Housekeeper/Laundry Attendant
Wilderness Resort
11.2021 - 06.2022
Customer Service Representative
Teleperformance
12.2020 - 09.2021
Bachelor of Science - Logistics & Immigration
Caribbean Maritime University
Certificate - Motor Vehicle Repairs
Cornwall Automotive Training Institute
Diploma - Secondary Education
Cornwall College
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