LeMay Sullivan

As a server, I provide excellent customer service in an attentive and timely manner while multitasking and navigating a fast paced and demanding work environment. During a shift, I must collaborate and work as a team with the kitchen staff as well as my fellow servers to provide the best service to all of the guests that visit the restaurant.

During my time at Ambrosia, I was exposed to a much more sophisticated work environment. I was expected to dress highly professional here and to provide a warm and friendly welcome to all guests. As a hostess, I answered phone calls to make reservations and offered multiple solutions to customers if a time or date did not work with their schedule. Customer service and satisfaction as well as a positive work attitude was a must have at Ambrosia, and my skills in these were refined during my time here.

Before I became a server at Grimaldi's, I was a hostess. During my time hosting, I communicated directly and clearly with customers about wait times on a table and on food when they were sat in the restaurant. I learned to communicate and work as a team with servers to asses their needs as well as the customers to ensure quality service.

As a dishwasher, organization, cleanliness and time management were the key to success. During my time here, I first learned the basis of the restaurant industry and the skills that go into place in this environment.