Lemeck Cherenfant
Naples,FL
Summary
Proven expertise in pool maintenance and customer service, honed at Dolphin Pools, where I significantly enhanced water quality and system reliability. Skilled in equipment troubleshooting and adept at fostering teamwork, I excel in delivering high-quality service under pressure, ensuring client satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Pool Maintenance Technician
Dolphin Pools
04.2023 - Current
- Enhanced pool water quality by conducting regular chemical balancing and treatment processes.
- Implemented preventative measures to minimize algae growth and maintain crystal-clear water conditions at all times.
- Assisted in training new technicians, sharing valuable knowledge and expertise to ensure high-quality service provision across the team.
- Reduced equipment malfunction incidents through thorough routine inspections and timely maintenance of pool systems.
- Managed inventory of pool chemicals and supplies, ensuring adequate stock levels were maintained for uninterrupted service delivery.
Video Editor
Mcquaid & Company
08.2022 - 04.2023
- Organized assets by collecting data from camera media, transcoding video, and audio files and managing file backup to digital asset management system.
- Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
- Delivered edits on time for reviews and final delivery.
- Worked tight deadlines with team or independently and made quick creative editing decisions to maintain high quality of work.
Server
Carrabba’s Italian Grill
08.2017 - 02.2022
- Enhanced pool water quality by conducting regular chemical balancing and treatment processes.
- Implemented preventative measures to minimize algae growth and maintain crystal-clear water conditions at all times.
- Assisted in training new technicians, sharing valuable knowledge and expertise to ensure high-quality service provision across the team.
- Reduced equipment malfunction incidents through thorough routine inspections and timely maintenance of pool systems.
- Managed inventory of pool chemicals and supplies, ensuring adequate stock levels were maintained for uninterrupted service delivery.
Customer Service Representative
Mister Car Wash
02.2022 - 04.2023
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Engineering
University of Central Florida
Orlando, FLCertificate - Digital Media
Lorenzo Walker Institute of Technology
Naples, FL04.2023
High School Diploma -
Lely High School
Naples, FL06.2016
Skills
- Pump maintenance
- Equipment Troubleshooting
- Lighting Maintenance
- Safety Equipment Inspection
- Pool chemistry expertise
- Plumbing Repairs
- Heater repair
- Leak detection
- Saltwater system knowledge
- Equipment Installation
- Equipment Repairs
- Safety hazard management
- Teamwork and Collaboration
- Routine Maintenance
- Customer Service
- Problem-Solving
- Problem-solving abilities
- Attention to Detail
- Time Management
- Multitasking
- Reliability
- Organizational Skills
- Diagnostics and troubleshooting
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Machinery Operation
- Decision-Making
Timeline
Pool Maintenance Technician
Dolphin Pools
04.2023 - Current
Video Editor
Mcquaid & Company
08.2022 - 04.2023
Customer Service Representative
Mister Car Wash
02.2022 - 04.2023
Server
Carrabba’s Italian Grill
08.2017 - 02.2022
Engineering
University of Central Florida
Certificate - Digital Media
Lorenzo Walker Institute of Technology
High School Diploma -
Lely High School
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