Lemira Noura ELHarfouche
Edgewater,NJ
Summary
Dynamic finance and marketing professional with a proven track record at PSD Auto Group, enhancing financial strategies and fostering team growth. Skilled in QuickBooks and effective team leadership, I've streamlined operations and exceeded sales targets through innovative solutions and strong customer relationships. Expert in cash flow management and driving operational efficiency.
Overview
15
15
years of professional experience
Work History
Director of Finance
PSD Auto Group
01.2020 - Current
- Managed a high-performing finance team, providing guidance and mentorship to foster professional growth and development.
- Collaborated with executive leadership team in developing long-term financial goals, ensuring alignment with overall business objectives.
- Streamlined financial reporting processes by implementing more efficient software systems and optimizing data management.
- Optimized cash flow management through diligent monitoring of receivables, payables, and investment activities.
Coordinator of Marketing/Office Administration Manager
Colex Inc
09.2018 - 12.2019
- Represents firm at Specialty Graphic Imaging Association (SGIA) Expo; managed booth and advertised
products. - Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Account Executive
Mouawad Jewelers
11.2014 - 08.2018
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Designed advertisements and promoted products through various social networking sites.Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
Sales Manager
Royal Financial Trading (RFXT)
06.2012 - 10.2014
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Front Desk Manager
Four Points by Sheraton
02.2010 - 03.2012
- Oversaw daily operations of hotel front office which consisted of answering phones, creating hotel
reservations, assisting guests with luggage and checking in and out of the hotel. - Trained front desk agents on hotel software and emphasized the importance of a strong focus on customer
service. - Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
Education
Bachelor of Science - Business Administration And Travel And Tourism
American University of Science And Technology
Beirut, Lebanon06-2012
Skills
- Microsoft Office
- CRM
- QuickBooks
- Phaseware and ACT
- Code Calling
- Cash Flow Management
- Audit management
- Working capital management
- Cost Control
Languages
Arabic
Full Professional
French
Full Professional
English
Full Professional
Timeline
Director of Finance
PSD Auto Group
01.2020 - Current
Coordinator of Marketing/Office Administration Manager
Colex Inc
09.2018 - 12.2019
Account Executive
Mouawad Jewelers
11.2014 - 08.2018
Sales Manager
Royal Financial Trading (RFXT)
06.2012 - 10.2014
Front Desk Manager
Four Points by Sheraton
02.2010 - 03.2012
Bachelor of Science - Business Administration And Travel And Tourism
American University of Science And Technology
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