Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lemona Reed

Property Manager
NORMAN,OK

Summary

I've completed rent by hand and by the Yardi One Program. reliable, on time, and do not miss work. Delinquencies low, Problem solving, keeping a good Repour with the tenants, maintenance, and any other office personnel.

Overview

31
31
years of professional experience

Work History

Property Manager

Avenue Properties
11.2022 - 08.2023
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Kept properties in compliance with local, state and federal regulations.
  • Collected and maintained careful records of rental payments and payment dates.
  • Communicated effectively with owners, residents, and on-site associates.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Coordinated appointments to show marketed properties.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Maintained sufficient number of units market-ready for lease.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Administered operations to handle needs of more than 200 tenants across 2 property units.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.

Property Manager

Brookhollow & The Cedars
06.2017 - 11.2022
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Kept properties in compliance with local, state and federal regulations.
  • Collected and maintained careful records of rental payments and payment dates.
  • Communicated effectively with owners, residents, and on-site associates.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Coordinated appointments to show marketed properties.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Maintained sufficient number of units market-ready for lease.
  • Developed and implemented marketing strategies to increase occupancy rates.
  • Responded to Common Area Maintenance (CAM) inquiries.
  • Administered operations to handle needs of more than 300 tenants across 2 property units.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.

Housekeeper/Painter

Moni's Cleaning &Painting
08.1992 - 09.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Changed bed linens and collected soiled linens for cleaning.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Verified cleanliness and organization of storage areas and carts.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Adhered to professional house cleaning checklist.
  • Handled requests for extra linens, toiletries and other supplies.
  • Dusted picture frames and wall hangings with cloth.
  • Sorted, laundered and put away various laundry items.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Returned emptied garbage receptacles to proper locations.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Polished fixtures to achieve professional shine and appearance.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Operated electronic backpack vacuums and floor sweepers.
  • Worked on cleaning team to service hotels, offices, and other commercial buildings.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.

Painter Supervisor

Moni's Cleaning & Painting
08.1992 - 09.2021
  • Oversaw daily operations at site, keeping team production moving at optimal pace.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Inspected completed work for adherence to very strict guidelines and highest quality standards.
  • Inspected equipment and tools used for safe operation.
  • Directed projects according to schedule and quality demands.
  • Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
  • Provided supervisor with daily status report on all job tasks and workers' duties.
  • Provided feedback to workers on job performance and safety procedures.
  • Created and implemented plans to maximize efficiency of workers.
  • Developed and maintained positive relationships with clients and other stakeholders.
  • Executed work orders for painting team as part of larger project schedule.
  • Supported construction and extraction workers to facilitate timely completion of projects.
  • Sourced suppliers and purchased necessary materials for work.
  • Established and enforced safety regulations, procedures and standards for construction and extraction workers.
  • Supervised training of new construction and extraction workers on safety practices and procedures.
  • Documented construction and extraction workers' hours, wages and other pertinent information.
  • Administered disciplinary actions to workers violating safety regulations and company policies.
  • Devised and implemented safety protocols to reduce risks on construction and extraction sites.
  • Investigated and reported on accidents, injuries and near-miss incidents.
  • Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
  • Primed, painted, varnished and lacquered walls and surfaces.
  • Assisted in recruiting and hiring new construction and extraction workers.

Executive Housekeeper

Sleep Inn And Suites
10.2018 - 07.2021
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
  • Changed bed linens and collected soiled linens for cleaning.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Motivated cleaning staff with several weekly incentives for maintaining high standards of safety regulations and completing duties quickly.
  • Handled requests for extra linens, toiletries and other supplies.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Sorted, laundered and put away various laundry items.
  • Streamlined weekly cleaning schedule for Number employees.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Participated in and organized regular safety training initiatives to maintain cleaning staff that was cautious around cleaning supplies and highly professional.
  • Kept building entryway glass clean and polished for professional presentation.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Consistently responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality.
  • Returned emptied garbage receptacles to proper locations.
  • Polished fixtures to achieve professional shine and appearance.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Rotated linens in storerooms and replenished when supplies ran low.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Hang, cleaned and rehung draperies to maintain freshness.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.
  • Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.

Education

GED -

Noble High School
Noble, OK
09.1984

Photography - All Around Photography

Oklahoma School of Photography
Oklahoma City, OK
05.1992

Skills

  • Tenant and Eviction Laws
  • Multi-Family Property Management
  • City and County Regulations
  • Fair Housing Mandates
  • Property Tours
  • Rent Collection
  • Affordable Housing Programs Knowledge
  • Maintenance Knowledge
  • Property Showing
  • Unit Vacancies
  • Landscaping and Grounds Maintenance
  • Valid State Name] Driver's License
  • Safe Work Practices
  • Lease Renewals
  • Tenant Improvements
  • Tenant Screening
  • Preventive Maintenance
  • Increasing Occupancy
  • Staff Meetings
  • Property Accountability
  • Equipment Replacement
  • Grounds and Facility Inspection
  • Rent Pricing Optimization
  • Construction Project Oversight

Timeline

Property Manager

Avenue Properties
11.2022 - 08.2023

Executive Housekeeper

Sleep Inn And Suites
10.2018 - 07.2021

Property Manager

Brookhollow & The Cedars
06.2017 - 11.2022

Housekeeper/Painter

Moni's Cleaning &Painting
08.1992 - 09.2021

Painter Supervisor

Moni's Cleaning & Painting
08.1992 - 09.2021

GED -

Noble High School

Photography - All Around Photography

Oklahoma School of Photography

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Lemona ReedProperty Manager