Microsoft Office
Lemore Johnson
Mapleshade,NJ
Summary
Experienced coordinator with a strong focus on team collaboration and achieving results. Skilled in project management, communication, and problem-solving. Known for flexibility with changing needs and reliability in delivering outcomes. Strong focus on team collaboration and operational efficiency, prepared to make a significant impact in a dynamic environment.
Overview
22
22
years of professional experience
1
1
Certificate
Work History
TRACS Coordinator
New Jersey Housing Mortgage Finance Agency
12.2020 - Current
- Monitor TRACS files received by HMFA and sent to HUD.
- Review, edit tenant files sent but not accepted due to errors.
- Receive and examine HUD responses as well as retransmit responses to properties.
- Maintain HUD Response Log for Occupancy unit for their review and follow-up and in-depth research.
- Reconcile and Review Section 8 vouchers for accuracy and submit for payment.
- Troubleshoot problems within the TRACS software system. Resolve problematic issues within developments when submitted.
- Assist Managers with resolving conflict within their systems, which, in some instances, prevents successful transmissions.
- Maintain working relationship with HDS, the HMFA software vendor, in resolving issues of conflict. Function as liaison between the Occupancy unit and their technical support team to resolve internal problems and development related issues.
- Assist on-site managers in the implementation of new updates and in the interpretation of error messages. Assist their technicians when required between their software interface with site manager. Refer to the HMFA Information Technology Division, if necessary.
- Conduct comparison review of TRACS files to TRACS subsystem and transmission to the site.
- Attend out of state workshops/meetings where updates and updated software programs are offered on new TRACS regulations. Conduct training programs and meetings to share information learned with others who utilize the system.
- Coordinate and handle special project assignments from the Assistant Director and/or Director of Asset Management as designated.
- Generate written correspondence as required.
- Transmit tenant data to the Secure Systems and verify that the Section 8 sites maintain their compliance percentage to ensure timely receipt of HAP payments.
- Maintain and update the Gross Rent Schedules in HDS.
TRACS Specialist
New Jersey Housing Mortgage Finance Agency
03.2019 - 12.2020
- Reviewed and approved Special Claims
- Drafted approval and denial of Special claims correspondence for directors’ signature.
- Monitored TRACS files received by NJHMFA and sent to HUD.
- Received, reconciled and approved selected section 8 HUD vouchers.
- Monitored compliance percentages with federal regulations.
- Implemented and adhered to guidelines set forth by HUD.
- Functioned as a liaison between occupancy unit and their technical support team to resolve internal problems.
- Prepared and submitted Special Claim reports to leadership monthly.
- Assisted TRACS Coordinators with trouble shooting problems within the TRACS software system
Unit Coordinator
Robert Wood Johnson University Hospital
01.2004 - 09.2019
- Participated in interview process of potential new hires.
- Executed proactive approach to extending superior customer service to both the healthcare team and patients.
- Efficiently prioritized a broad range of responsibilities; registered on average 30 patients each shift, maintained various databases, prepared charts for medical records, and trained new employees.
- Assimilated quickly, switching roles as needed to maintain productivity.
- Improved patient service by creating a list of local pharmacies, their hours of operation and driving directions for patients.
- Employee of the month recipient in Pediatric ED in June 2010.
- Assisted with the organization of all unit coordinators scheduling.
- Notified primary caregivers and various medical facilities daily regarding patient status.
- Assisted nurses with minor patient care, vitals, triaging, holding for procedures.
- Assisted with new employees onboarding and answered any questions regarding preemployment forms.
Project Assistant
New Jersey Housing Mortgage Finance Agency
11.2017 - 03.2019
- Managed procurement orders and processed requisitions through Mitas system.
- Tracked and recorded open and closed orders and change requests to prevent errors, keeping all team members aligned with current demands.
- Executed professionalism and organizational skills while handling agency time sensitive, documents.
- First project assistant chosen to represented Contract Administration at both the 2018 JAHMA Event and the 2018 Governors Conferences in Atlantic City.
- Streamlined communication between staff, and clients to leadership to enhance project collaboration and information flow.
- Completed multiple tasks simultaneously to optimize project completion.
- Enhanced team communication by organizing and maintaining accurate documentation of meeting notes, action items, and followups.
- Worked with senior leadership to complete complex projects on time and proficiently.
- Handled administrative duties, filing, and errands.
Education
B.A. - Liberal Arts, Psychology
Thomas Edison State College
Trenton, NJ06-2026
A.A.S. - Health Science
Middlesex County College
Edison, NJ05.2007
Skills
- Customer service
- Multitasking and organization
- Decision-making
- Data entry
- Work Planning and Prioritization
- Discretion and confidentiality
- Project Support
- Database management
- Regulatory compliance
- Administrative leadership
- Clear communication
- Adaptability and flexibility
Certification
- Certified Occupancy Specialist
- Fair Housing Compliance Certified
- CNP - Certified Notary Public
Software
Next Gen
HDS/Legacy
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteHybridImportant To Me
Career advancementHealthcare benefitsWork-life balanceWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- First project assistant in Contract Administration history to be selected to represent the department at the 2018 JAHMA and 2018 National Governors Housing Conference in Atlantic City, N.J.
- Represented NJHMFA by participating as a panel speaker at the JAHMA 2019 conference.
- Performed various leadership roles and responsibilities during Covid lock down to maintain department efficiency.
- Between June 2024-June 2025, successfully resolved numerous errors for various Section 8 and Section 811 contracts leading to 100% HUD compliance and recovering over One Million in retroactive subsidy.
- Efficiently trained new leadership on processing special claims and onboarding of new sites to our PBCA.
Languages
English
Full Professional
Timeline
TRACS Coordinator
New Jersey Housing Mortgage Finance Agency
12.2020 - Current
TRACS Specialist
New Jersey Housing Mortgage Finance Agency
03.2019 - 12.2020
Project Assistant
New Jersey Housing Mortgage Finance Agency
11.2017 - 03.2019
Unit Coordinator
Robert Wood Johnson University Hospital
01.2004 - 09.2019
A.A.S. - Health Science
Middlesex County College
B.A. - Liberal Arts, Psychology
Thomas Edison State College
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