Summary
Overview
Work History
Education
Skills
Timeline
References
Education and Training
Generic

Lemott Manuel

Milwaukee

Summary

Veteran Program manager bringing 23 years of business operations experience. Effective people manager and big-picture thinker. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced environments to manage goals and team development. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

24
24
years of professional experience

Work History

Owner/ Operator

P & B Runners LLC
02.2025 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
  • Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
  • Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Enhanced fleet performance metrics by consistently meeting deadlines for pick-ups/deliveries without compromising safety standards.
  • Achieved cost savings for business operations through effective fuel management strategies and preventative maintenance programs.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.

Manager

Programmed Painting Services Inc.
07.2001 - Present
  • Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
  • Organized regular cycle counts of physical inventory to ensure accuracy of system data.
  • Operated forklifts to fill or empty overhead spaces.
  • Planned and implemented efficient warehousing systems for incoming and outgoing goods.
  • Developed strategies to optimize workflow processes in order to maximize productivity.
  • Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
  • Prepared inventory for shipment by attaching tags and labels.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Delivered products to customer locations on time.

Mailroom Assistant

ASI Doors
04.2024 - 01.2025
  • Safeguarded sensitive information by properly handling confidential documents and adhering to company policies regarding privacy.
  • Diagnosed machinery issues, which included paper jams and handled basic maintenance tasks.
  • Streamlined mailroom operations by organizing and implementing efficient sorting and distribution processes.
  • Maintained thorough records of incoming and outgoing shipments using company software programs accurately.

Education

High School Diploma -

Washington High School
06-1986

Skills

  • Operations Management
  • Product Management
  • Team Leadership
  • Strategic Planning
  • Schedule Preparation
  • Verbal and Written Communication
  • Complex Problem-Solving
  • Customer Relationship Management (CRM)
  • Performance Management
  • Time management
  • Decision-making
  • Customer service

Timeline

Owner/ Operator

P & B Runners LLC
02.2025 - Current

Mailroom Assistant

ASI Doors
04.2024 - 01.2025

Manager

Programmed Painting Services Inc.
07.2001 - Present

High School Diploma -

Washington High School

References

References available upon request.

Education and Training

other

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