Summary
Overview
Work History
Skills
Languages
Reference
Timeline
Generic

Lemuel D. Esquivel

Herriman,UT

Summary

  • Level E3 in Navy
  • FA-18E/F Stores Management System Organizational Course
  • Conventional Weapons Loading (D-646-0018)
  • IQCS # 0112650
  • Timber Cruising Qualification
  • Chainsaw Qualification
  • FEMA IS 100b
  • FEMA IS 700a
  • Pesticides Applicator
  • Certified Wild Land Firefighter Type 2
  • L-180 Human Factors in the Wildland Fire Service
  • S-190 Introduction to Wildland Fire Behavior
  • S-110 Basic Wildland Fire Orientation
  • S-130 Firefighter Training
  • CPR Certified
  • First Aid Certified
  • AED Certified

Overview

8
8
years of professional experience

Work History

K9 Handler and Trainer

American K9 Interdiction
11.2024 - Current
  • Conducted bomb detection operations in high-risk areas.
  • Detected and identified various odors to ensure quality control.
  • Ensured safety through thorough inspections.
  • Executed bomb detection protocols.
  • Conducted thorough inspections of automobiles for potential bomb threats.
  • Enhanced detection of bombs located inside buildings.
  • Conducted open field searches for explosive devices.
  • Proficient in field-specific knowledge.
  • Instructed dogs in fundamental commands and behaviors.
  • Developed effective techniques for dog obedience and behavior management.
  • Conducted comprehensive obstacle course instruction.
  • Maintained cleanliness and hygiene standards in kennels.
  • Possessed foundational understanding of K9.
  • Conducted comprehensive health checks on dogs.
  • Positive reinforcement training
  • Possess comprehensive knowledge of canine care tools.
  • In-depth understanding of various dog food types.
  • Enhanced expertise in canine health.
  • Enhanced collaborative efforts within the K9 team.
  • Delivered clear verbal and written messages.
  • Developed thorough plans for maintaining safe operations.

Aviation Ordinance

US Navy
03.2023 - 11.2024
  • Handled explosives safety procedures for F18 Super Hornet aircraft.
  • Expertise in the operation and maintenance of explosives and weaponry.
  • Stowed ammunition safely.
  • Maintained and repaired aircraft guns, accessories, and ammunition release devices.
  • Oversaw operations of aviation ordnance shops, armories, and stowage facilities
  • Assembled, tested, and maintained air-launched guided missiles.
  • Handled supplemental munitions loading.
  • Monitored jet operations and ordinance.
  • Proficient in managing and maintaining various types of equipment.
  • Collaborated in loading ammunition and ordnance.
  • Conducted routine inspections on ordnance daily.
  • Performed routine documentation.

Line Shack

US Navy
03.2023 - 11.2024
  • Possesses in-depth knowledge of the F18 Super Hornet.
  • Ensured optimal performance of F18 Super Hornet through regular maintenance.
  • Performed routine inspections on F18 Super Hornet each day.
  • Managed gear readiness for F18 Super Hornet.
  • Verified and endorsed necessary paperwork related to the F18 Super Hornet.
  • Experienced in launching F18 Super Hornet.
  • Executed efficient procedures for the safe recovery of F18 Super Hornets.
  • Oversaw cleanliness standards of F18 Super Hornet.
  • Performed fueling tasks on F18 Super Hornet efficiently.
  • Getting sample of fuel of F18 Super Hornet
  • Managed navigation procedures of F18 Super Hornet.
  • Demonstrated excellent communication abilities.
  • Collaborated effectively with team members to achieve goals.
  • Oversaw functionality and safety checks for F18 Super Hornet.

Amazon Driver

Amazon
10.2022 - 03.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Obtained signatures from customers upon delivery of goods.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Improved fuel efficiency by implementing strategic driving routes and practices.

Customer Service Representative

NAPA Auto Parts - Genuine Parts
11.2020 - 10.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.
  • Customized support strategies for high-priority clients to ensure their specific needs were met.
  • Improved resolution time with effective problem-solving for customer complaints.
  • Analyzed customer service metrics to identify trends and develop strategies for improvement.
  • Boosted team morale by consistently recognizing colleagues' contributions and achievements.
  • Developed feedback system for customers to share their service experience, leading to actionable improvements.
  • Implemented rewards program that encouraged repeat business and strengthened customer relationships.
  • Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
  • Coordinated with logistics department to expedite shipping for urgent customer orders.
  • Participated in training programs to enhance product knowledge and customer service skills.
  • Resolved escalated customer issues, restoring confidence in company's commitment to service excellence.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Assistant Store Manager

AutoZone
10.2019 - 11.2020
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Increased employee retention, training staff in effective customer service techniques and product knowledge.
  • Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
  • Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reported issues to higher management with great detail.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Outside Lawn and Garden Sales Representative

Lowes Home Improvment
09.2018 - 09.2019
  • Achieved consistent positive feedback from customers by providing personalized recommendations based on their needs and preferences.
  • Boosted sales revenue by effectively upselling related items and services.
  • Conducted product demonstrations to showcase features and benefits, driving customer interest.
  • Maintained a clean, safe work environment by adhering to safety guidelines and reporting any hazards immediately.
  • Optimized ordering process for special requests or hard-to-find items, increasing customer satisfaction rates.
  • Led workshops on various gardening topics, fostering a sense of community among customers while sharing expertise.
  • Streamlined inventory management for timely replenishment of popular products.
  • Trained new team members on product knowledge, sales techniques, and company policies.
  • Improved overall efficiency by streamlining sales processes through enhanced communication between departments.
  • Increased customer satisfaction by providing expert advice on lawn and garden products.
  • Provided exceptional customer service, addressing concerns promptly and resolving issues efficiently.
  • Enhanced teamwork within the department through regular meetings for discussing goals, challenges, and successes.
  • Worked outdoors in weather conditions to care for plants and serve customers.
  • Watered plants every week and regularly checked for naturally wilted parts to remove.
  • Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
  • Sought out customers to help and offered immediate assistance with locating items and making selections.
  • Restocked shelves with new plants each day and rotated stock for optimal appearance.
  • Maintained walkways and paths throughout gardens for safe navigation.
  • Identified and controlled pests and diseases to keep gardens healthy.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.

Bucket Truck Operator and Tree Climber

Asplundh Tree Expert
11.2017 - 09.2018
  • Improved efficiency in completing projects by effectively operating bucket trucks for various assignments.
  • Maintained compliance with OSHA regulations, adhering to strict safety guidelines during all bucket truck operations.
  • Operated various types of heavy equipment alongside the bucket truck, enhancing overall job performance capabilities.
  • Provided exceptional customer service, communicating clearly with clients to address concerns or inquiries regarding the use of a bucket truck at their property.
  • Collaborated with other crew members to ensure smooth operations and successful project outcomes.
  • Developed strong working relationships with clients, establishing trust through consistent professional performance during bucket truck projects.
  • Promoted environmental responsibility by properly disposing of waste materials generated during bucket truck operations according to established guidelines.
  • Achieved timely project completion with strong coordination skills among team members and adherence to schedules.
  • Assisted in training new operators, sharing knowledge of safety protocols and proper handling techniques for bucket trucks.
  • Contributed to team success by supporting other crew members when needed, demonstrating versatility in multiple roles on the job site.
  • Skillfully navigated challenging work environments, adapting to various weather conditions and terrain while operating the bucket truck safely.
  • Enhanced safety measures by conducting regular bucket truck inspections and maintenance tasks.
  • Demonstrated a strong commitment to safety at all times, continuously reviewing and implementing appropriate measures during bucket truck operations to minimize risks.
  • Reduced equipment downtime, performing routine maintenance checks on the bucket truck and reporting any issues promptly.
  • Participated in ongoing professional development opportunities to stay current with industry trends and advancements in bucket truck technology.
  • Diligently followed company policies and procedures while operating the bucket truck, ensuring consistency in quality standards across all tasks performed.
  • Demonstrated excellent problem-solving skills, identifying and resolving issues related to bucket truck operations quickly and effectively.
  • Increased productivity by efficiently managing time spent on each task during bucket truck operation assignments.
  • Exhibited strong attention to detail while using a bucket truck for various assignments, ensuring accuracy in positioning for optimal results.
  • Reduced tree height to ensure safe clearance from distribution lines.
  • Scaled heights unattainable by bucket machinery.
  • Managed dead tree dismantling and disposal.
  • Enhanced communication efforts.

Wildland Firefighter

Oconaluftee Job Corps
11.2016 - 05.2017
  • Cut and cleared brush and dug trenches to create fire lines using axes, chainsaws or shovels.
  • Patrolled burnt areas after fires to locate and eliminate hot spots that could flare or rekindle.
  • Enhanced wildfire containment by coordinating and executing strategic fireline construction.
  • Upheld high standards of professionalism while interacting with the public during prescribed burns or emergency situations.
  • Optimized firefighter performance through active participation in daily physical training sessions designed to maintain endurance levels.
  • Improved crew safety through diligent hazard assessment and risk management during incidents.
  • Established water supplies, connected hoses and directed water onto fires.
  • Mitigated environmental impact of wildfires by implementing soil erosion prevention techniques during fireline construction.
  • Maintained readiness for rapid response by ensuring timely completion of required training certifications and qualifications updates.
  • Reduced wildfire damage to property by employing effective structure protection measures.
  • Contributed to successful firefighting operations by maintaining optimal physical fitness and mental preparedness.
  • Oversaw equipment and vehicle upkeep to maintain emergency readiness.
  • Bolstered crew cohesion through strong communication skills, fostering a supportive team environment.
  • Collaborated with interagency partners to share resources, knowledge, and strategies for more effective wildfire response.
  • Supported incident management teams with accurate mapping, GPS tracking, and real-time information sharing.

  • Boosted situational awareness among firefighters through consistent monitoring of weather conditions and fire behavior patterns.
  • Safeguarded the natural environment from negative long-term effects following suppression activities through rehabilitation efforts such as reseeding burnt areas.
  • Operated pumping engine to direct water pressure in hose and nozzle for most efficient operation.
  • Ensured prompt medical care for injured crew members by providing first aid support when necessary.
  • Assisted in the development of new firefighters by providing guidance and mentorship as a seasoned wildland firefighter.
  • Streamlined incident reporting processes with meticulous documentation of personnel hours, equipment usage, and costs incurred.
  • Promoted public awareness of wildfire dangers by participating in community outreach programs and events.
  • Increased operational efficiency with thorough pre-season equipment maintenance and inspection routines.
  • Acted quickly to contain hazardous chemicals likely to catch fire, leak, or spill.
  • Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
  • Facilitated safe aerial operations as a knowledgeable helitack crew member proficient in helicopter safety protocols and procedures.
  • Improved firefighting efficiency with use of technology for real-time monitoring and mapping of fire progress.
  • Optimized resource allocation by accurately assessing fire behavior and terrain challenges during planning stages.
  • Supported continuous improvement by participating in debrief sessions and training workshops, sharing knowledge gained from frontline experiences.
  • Facilitated smoother evacuations, coordinating with law enforcement and emergency services during high-risk fire incidents.

Skills

  • Strong decision-making
  • Critical thinking
  • Firearms handling
  • Public relations
  • Record keeping proficiency
  • Canine behavior
  • Canine handling
  • Agility training
  • Explosive detection proficiency
  • Obedience training expertise
  • Scent discrimination training
  • Workplace safety
  • Equipment monitoring
  • Equipment maintenance
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Creative problem solving
  • Decision-making
  • Professionalism
  • Obedience training
  • Animal training
  • Service animal training

Languages

Tagalog
Limited Working
English
Professional Working

Reference

  • AO3 Mendoza (Mentor)

(407)963-8774

  • Brad Barlow (Barlow DryWall)

(801)641-8282

  • Jeremiah Holder (AK9I Instructor)

(870)882-2198

  • PFC Herrera (USMC)

(469)432-1696

  • Dave Cavaness (Napa Manger)

(801)824-0544

Timeline

K9 Handler and Trainer

American K9 Interdiction
11.2024 - Current

Aviation Ordinance

US Navy
03.2023 - 11.2024

Line Shack

US Navy
03.2023 - 11.2024

Amazon Driver

Amazon
10.2022 - 03.2023

Customer Service Representative

NAPA Auto Parts - Genuine Parts
11.2020 - 10.2022

Assistant Store Manager

AutoZone
10.2019 - 11.2020

Outside Lawn and Garden Sales Representative

Lowes Home Improvment
09.2018 - 09.2019

Bucket Truck Operator and Tree Climber

Asplundh Tree Expert
11.2017 - 09.2018

Wildland Firefighter

Oconaluftee Job Corps
11.2016 - 05.2017
Lemuel D. Esquivel