Len Tenenbaum
Brooklyn,NY
Summary
Solutions-focused, team-oriented Lead Business Analyst with broad-based experience and hands-on skill in the Waterfall and Agile styles with successful delivery and implementation of business application solutions. Proven ability to successfully analyze an organization's critical support requirements and objectives, identify deficiency and potential opportunities and development innovative solutions. Offering vast experience in Business Analysis, Quality Assurance, Systems integration, Project Management and Product Ownership in various industries.
Overview
35
35
years of professional experience
Work History
Lead Business Analyst
Mutual of America
New York, New York
06.2011 - Current
- Promoted to Lead BA position for my role in Payroll Integration project. Led the team in all stages of SDLC to successfully complete the design, development, testing and support of the in-house Payroll Integration System - an automated processing of payroll files to apply contributions, terminations, loans, create feedback files and search functions
- Led discussions between billing department and several vendors regarding software solutions for replacing in-house remittance processing system, performing analysis of vendors third party solutions
- Conducted in depth analysis of automation solutions as part of an effort to automate various manual processes completed by the Corp communications department
- Handled multiple projects related to the transition and system integration of MOA Record Keeping system to Omni FIS
- Established regular communication and meetings with management about project statuses, estimation and test plans
- Organize and facilitate user meetings with IT support, provide agendas and meeting minutes
- Provide training and guide users during UAT
- Lead users support post the implementation
- Maintain Problem Log and follow up on open issues for the entire duration of the project.
QA Manager
Pfizer Inc
New York, NY
03.2007 - 06.2011
- Responsible for design, implementation, audit, execution and control of QA and UAT
- Plans for vendors and processes including production rollout releases
- Analyze,communicate and validate requirements for changes to business processes, policies and information systems
- Prepare test strategy and design test cases
- Prepare and maintain all project related status reports
- Chair project meetings
- Produce high quality documentation
- Liaise with other managers and staff throughout organization to ensure that QA system is functioning properly
- Ensure tests and procedures are properly understood, carried out and evaluated
- Supervising technical staff in carrying out tests and checks
- Write technical and management systems reports.
Business Analyst and QA Project Manager
NYC Department of Buildings
New York, NY
06.2003 - 02.2007
- Analyzed the critical functionalities and transactions in the application
- Prepared Use Cases, flow charts, process flow and sequence diagrams
- Building Information System (BIS) is a property profile overview which includes essential building information details such as Block, Lot, occupancy, violations, job filings, examination reports, approvals, finance data, etc
- Prepared test cases, audits and test conditions based on the Functional Specifications and Technical Design Documents
- Extensively tested the applications, both manually and by automation
- Involved in the Component Testing, Integration Testing, System Testing, UAT Testing and Regression Testing
- Tested the GUI manually and by automation using Win Runner
- Developed automated test scripts for functionality testing
- Performed Data driven testing using Win Runner
- Conducted functional testing and verified the data retrieved from the Database
- Supervised staff of 2 people.
Project Manager
SmartStream Technologies, Inc
New York, NY
04.2001 - 06.2003
- Implementation and QA
- Promoted to AVP, Professional Services
- Responsible for Implementation, QA, configuration and customization of a reconciliation product called SmartStream Reconciliation (SSR)within multiple environments including SYBASE, ORACLE and MS SQL SERVER, on both UNIX and NT platforms
- Involved in design and support for SWIFT messaging functionality
- Provided recommendations and guidance to sales teams on technical issues
- Participated in pre-sales technical presentations
- Provided classroom and on the job training to technical personnel for largest US and overseas clients
- Coordinated and helped with technical support and troubleshoot
- Conducted extensive analysis of technical needs and reconciliation process workflows
- Provided technical documentation and workflow models.
Sr. Programmer Analyst
Citigroup
New York, NY
11.1999 - 04.2001
- Developed, analyzed and enhanced Equity Compensation System (ECS) application using Power Builder, UNIX and SQL Server
- Created a reporting system for running multiple audit reports on a daily, weekly and monthly basis, using flexible filters for data retrieval
- All reports based on stored procedures
- Participated in QA testing,debugging, user training, UAT and customer support
- Supported and monitored batch jobs processing and scheduling.
Programmer Analyst, Sr. Analyst
PepsiCo/PBSG
Somers, NY
11.1997 - 11.1999
- Developed and enhanced large-scale applications, such as Customer Equipment
- Tracking System (CETS and CETS Reporting)
- Using Power Builder and SYBASE
- Responsible for CETS Reporting Application
- Participated in Data Warehousing Project, data feeds via batch jobs, performance issues
- Created and modified stored procedures, Build production executables via INTERSOLVE tool
- Participated investing, debugging, user training and customer support.
Project Coordinator
Foster Wheeler USA Corporation
Clinton, NJ
08.1987 - 11.1997
- Responsible for scheduling, expediting and handling flow of requisitions within the corporation and with vendors
- Coordinating IT help Desk functions
- Installing and maintaining hardware and software
- Using communication and senior level skills to partner with co-workers and customers on timely and effective problem resolution.
Education
Bachelor of Science - Business Management
New York University
New York, NY07.1987
Skills
- Data analysis
- Business process mapping
- Technical Writing
- Gap analysis
- Quality assurance
- Negotiation
- SQL and databases
- Release planning
- Staff Management
- Data Mapping
- Project Management
- Test case scenarios
- Microsoft Office Suite
- Workflow Analysis
- Product development
- SQL
- HTML
- Business Objects
- Dreamweaver
- Visio, MS
- Access XP
- Excel
- Power Point
- Aldon
- JIRA
- Service Now
Timeline
Lead Business Analyst
Mutual of America
06.2011 - Current
QA Manager
Pfizer Inc
03.2007 - 06.2011
Business Analyst and QA Project Manager
NYC Department of Buildings
06.2003 - 02.2007
Project Manager
SmartStream Technologies, Inc
04.2001 - 06.2003
Sr. Programmer Analyst
Citigroup
11.1999 - 04.2001
Programmer Analyst, Sr. Analyst
PepsiCo/PBSG
11.1997 - 11.1999
Project Coordinator
Foster Wheeler USA Corporation
08.1987 - 11.1997
Bachelor of Science - Business Management
New York University
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