Hi, I’m
Lena Anderson
Las Vegas,NV
Summary
Certified in Medical Office Data Entry, brings strong skill set and expertise in efficiently managing medical records and ensuring accurate data entry. Keen eye for detail and commitment to maintaining confidentiality. Excels in organizing and maintaining electronic health records, adhering to industry regulations. Proficient in utilizing various software systems and ability to multitask effectively, streamlining administrative processes and contributing to smooth operation of medical offices.
Overview
20
years of professional experience
Work History
UHG
Intake Coordinator - Data Entry
09.2015 - 06.2023
Job overview
- Duties include receiving daily Excel files from the client via email and performing data entry to expedite the resolution of inconsistencies and missing information, such as incorrect providers NPI and TIN information, dates of service, and correcting or adding CPT codes to ensure proper claim processing within a production-based environment
- Alorica
CVS
Outbound Customer Care Agent - Data Entry
08.2015 - 12.2016
Job overview
- Placing outbound phone calls to beneficiaries of Medicare part D Supplement members and to CVS pharmacies to obtain current demographic information to prevent accidental disenrollment
- Enter Medicare enrollment applications during open enrollment and other qualifying events
- Utilize various software concurrently in a multi-tasking, production-based environment
- Alorica
Education
Aristotle Institute of Medical and Dental Technology, Westerville, OH
Certification from Medical Secretary
08.1991
Skills
- 56 WPM
- CITRIX Proficiency
- Detail-Oriented Data Input
- Health Insurance
- ICD-10
- ICD-9
- Microsoft Excel
- Microsoft Word
- Customer service
- Insurance verification
- HIPAA
- Medicare
- Time management
- VPN
- Business
- Correspondence through email
- Microsoft Office360
- Internet Explorer
- Citrix
- ICue (UHG specific application)
Timeline
Intake Coordinator - Data Entry
UHG
09.2015 - 06.2023
Outbound Customer Care Agent - Data Entry
CVS
08.2015 - 12.2016
Aristotle Institute of Medical and Dental Technology
Certification from Medical Secretary
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