Lena Anderson
Dallas,TX
Summary
Dedicated Licensed Master Social Worker with robust experience connecting diverse populations to essential community resources, treatment options, and assistance programs. Proven expertise in developing and supporting individualized client treatment plans, ensuring holistic care and positive outcomes. Known for a compassionate approach and unwavering work ethic, driven by a genuine passion for helping others. Specialty areas include working with older adults, low-income families, individuals experiencing homelessness, and transplant patients, demonstrating a commitment to addressing complex social challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Transplant Social Worker
Medical City Heart Hospital
Dallas, TX
04.2025 - Current
- Conducted comprehensive biopsychosocial assessments to identify patient needs and develop tailored treatment plans.
- Collaborated with multidisciplinary teams to ensure holistic care for over 100 heart failure, LVAD, and heart transplant patients and their families.
- Facilitated individual and group counseling sessions, promoting healthy coping skills and fostering peer connections among group participants.
- Advocated for clients' rights, navigating complex systems to secure necessary resources and benefits.
Caregiver Support Specialist
The Senior Source
Dallas, TX
09.2022 - 04.2025
- Provided individual consultations to caregivers, offering emotional support, education, and resources, serving over 2,400 clients in the 2023 fiscal year.
- Conducted comprehensive assessments to identify the specific needs and challenges faced by seniors and developed personalized care plans.
- Facilitated support groups and educational workshops for caregivers to address common issues and provide coping strategies.
- Collaborated with community organizations and agencies to enhance service coordination and expand available resources during monthly vendor fairs and community events.
- Initiated and successfully managed a dedicated Facebook page for caregivers, overseeing content creation, community engagement, and page growth since April 2024. Increased group members by 400% within the first three months through strategic content planning and fostering meaningful interactions within the caregiver community.
- Maintained accurate and up-to-date records of client interactions and services provided.
Elder Financial Safety Center Master of Social Work Intern
The Senior Source
Dallas, TX
01.2022 - 09.2022
- Aided clients in applying for beneficial government and community resources available to them, specifically Dallas County's CEAP energy assistance program.
- Managed intake and registration for over 300 clients for the agency's annual Beat The Heat event.
- Assisted in identifying available and necessary community resources for clients and modified programs and suggestions for clients as needed.
Master of Social Work Intern
Mission Oak Cliff
Dallas, TX
01.2021 - 08.2021
- Directed daily client intake services for over 150 patrons, obtaining client information with discretion and ensuring clients receive services rendered.
- Coordinated the organization's Food to Families program, communicating with clients and liaisons about needs and availability.
- Collaborated with other nonprofits in the area and created a resource directory to disperse to clients, along with an area map to help locate local resources.
Education
MASTER OF SOCIAL WORK -
The University of Texas at Arlington
Arlington, TX08.2022
BACHELOR OF ARTS-BA - PSYCHOLOGY
The University of Oklahoma
Norman, OK12.2017
BACHELOR OF ARTS-BA - BIOLOGY
The University of Oklahoma
Norman, OK12.2017
Skills
- Compassionate
- Client advocacy
- Efficient under pressure
- Community resources
- Individual and group counseling
- Psychosocial assessment
- Conflict resolution
- Case management
- Salesforce
- Transchart
Certification
Certified Dementia Practitioner
Timeline
Transplant Social Worker
Medical City Heart Hospital
04.2025 - Current
Caregiver Support Specialist
The Senior Source
09.2022 - 04.2025
Elder Financial Safety Center Master of Social Work Intern
The Senior Source
01.2022 - 09.2022
Master of Social Work Intern
Mission Oak Cliff
01.2021 - 08.2021
BACHELOR OF ARTS-BA - PSYCHOLOGY
The University of Oklahoma
BACHELOR OF ARTS-BA - BIOLOGY
The University of Oklahoma
MASTER OF SOCIAL WORK -
The University of Texas at Arlington