Lena Brown

Bluffton

Summary

Dedicated professional with lifeguard certification and strong communication skills, experienced at Bluffton Community Pool. Proven ability to ensure public safety through vigilant monitoring and emergency response. Recognized for enhancing customer satisfaction and maintaining a clean environment, while effectively resolving conflicts and providing exceptional service.

Overview

years of professional experience

Certification

Work History

Lifeguard

Bluffton Community Pool

05.2023 - Current

Monitored pool activities to ensure safety and compliance with regulations.
Maintained cleanliness of facilities, ensuring a safe environment for all users.
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Attentively monitored swimmers to identify distress.
Upheld hygiene standards in pool and surrounding area.

Babysitter

Krysti Schey

09.2017 - Current

Supervised children's activities to ensure safety and engagement.
Adapted care strategies based on individual child needs and preferences.
Monitored behavior and implemented positive reinforcement techniques for discipline.
Played games, worked on puzzles, and read books to young children.
Reassured children when upset providing emotional support and stability.
Taught children to organize toys, wash hands, and share by leading by example.
Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Restaurant Busser

Kira's Flipside Grill

04.2023 - 05.2025

Maintained cleanliness and organization of dining areas to enhance guest experience.
Assisted servers in delivering food and beverages efficiently during peak hours.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Contributed to smooth restaurant operations by promptly resetting tables for new customers.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.

Education

High School Diploma -

Bluffton High School

Bluffton, OH

05-2025

Skills

Strong communicator
Lifeguard certification
Effective problem-solver
Leadership qualities
First aid
CPR and AED training

Public safety
Emergency response
Water rescue techniques
Swimming lessons
Customer service
Time management