Lena Faddoul
Saint Clair Shores
Summary
Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with people of all ages. Punctual and dedicated to service.
Overview
1
1
year of professional experience
Work History
Volunteer
St. Maron Maronite Church
- Assisted in planning and organizing special events and programs.
- Maintained clean and neat operational facilities to serve event and program needs.
- Used strong interpersonal communication skills to convey information to others.
- Coordinated charity drives for food, clothing and household items for disadvantaged individuals and families.
- Sent email reminders regarding upcoming volunteer events to community leaders and civic groups.
Child Caretaker
- Built positive and nurturing environments to support children's' social and emotional growth.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Organized multitude of activities to enhance physical and intellectual development.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Supported children's' educational progress by reviewing completed homework, quizzing on math and science and assisting with school projects.
- Organized extracurricular schedules for sports and classes and provided safe transportation to different events.
- Fostered close relationships with children by discussing school, friends and hobbies.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
Tutor
Regina High School
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Worked with students in classrooms or home environments to provide educational support.
- Improved test scores by focusing on reading comprehension, math, and critical thinking skills through one-on-one tutoring sessions.
- Stressed importance of good study habits by encouraging students to create personalized study plans.
- Coached and mentored junior tutors on successful teaching strategies and time management.
Receptionist
Bianchi Salon
06.2022 - 04.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Trained new team members on company procedures, customer service and issue resolution.
Education
Bachelor of Science - Communication Sciences And Disorders
Wayne State University
Detroit, MI04.2025
High School Diploma -
Regina High School
Warren, MI05.2022
Skills
- Dependable
- Time Management
- Flexible and Adaptable
- Attentive to Detail
- Operations Support
- Community Service
- Language Skills Development
- Energetic and Enthusiastic
- Active Listening
- Telephone Etiquette
- Microsoft Suite Proficient: Word Excel, and Powerpoint
- Activities Leadership
- Social Development
- Social and Academic Development
Languages
Spanish
Professional Working
Arabic
Limited Working
Timeline
Receptionist
Bianchi Salon
06.2022 - 04.2023
Volunteer
St. Maron Maronite Church
Child Caretaker
Tutor
Regina High School
Bachelor of Science - Communication Sciences And Disorders
Wayne State University
High School Diploma -
Regina High School
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