LENA FULLER
McKinney,TX
Summary
Customer-oriented sales professional with 3 years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.
Overview
4
4
years of professional experience
Work History
BEAUTY ADVISOR
Ulta Beauty
02.2023 - 07.2023
- Welcomed customers warmly upon their arrival, setting a positive tone for their shopping experience.
- Expertly demonstrated and cross-sold beauty and skincare products, utilizing in-depth product knowledge to meet customer needs and preferences.
- Efficiently operated the cash register, ensuring accurate transactions and a smooth checkout process for customers.
- Proactively replenished stock as needed, maintaining an organized and appealing product display to enhance customer shopping experience.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
- Managed inventory levels by monitoring stock levels regularly.
LEASE ADMINISTRATOR/ PROPERTY ADMINISTRATOR
Cedar Ridge Services
11.2022 - 02.2023
- Efficiently processed and activated leases, amendments, and terminations within Yardi, ensuring accurate and timely data management.
- Conducted comprehensive lease abstracts for new leases and amendments, summarizing key details for internal use.
- Managed communications with tenants, including the distribution of default notices, rent statements, late notices, and general tenant notifications, enhancing tenant relations and ensuring clarity in communications.
- Spearheaded vendor management tasks, including selection, coordination, and performance evaluation, optimizing operational efficiency and service quality.
- Executed accounts receivable processes in Yardi, including invoice entry and payment tracking, improving financial accuracy and reporting.
- Contributed to financial management activities, including budget planning and the collection of past due payments from tenants, aiding in fiscal stability and revenue recovery.
- Coordinated tenant move-ins and move-outs, ensuring a smooth transition process and maintaining high levels of tenant satisfaction.
- Generated and reviewed rent rolls, providing critical insights into property occupancy and revenue streams for strategic decision-making.
- Undertook special projects as assigned by the Property Manager, demonstrating versatility and the ability to contribute to diverse operational areas.
FINANCE CUSTOMER SUPPORT TEAM TECH
US Army
06.2022 - 09.2022
- Diligently monitored and ensured compliance with federal and state regulations, maintaining up-to-date knowledge of relevant laws and requirements.
- Managed the financial aspects of service members' transitions, including updating payments for those entering or leaving the duty station, demonstrating meticulous attention to detail and accuracy.
- Administered adjustments to housing allowances and temporary lodging expenses, ensuring allowances were accurately reflected and promptly updated.
- Processed travel reimbursement claims, efficiently adding and editing claims to guarantee timely and accurate reimbursement for service members.
TEAM ASSISTANT
Höhbauer GmbH
02.2019 - 06.2021
- Coordinated with customers to schedule appointments, ensuring efficient timing and clear communication.
- Collaborated closely with construction supervisors to plan, coordinate, and organize construction projects, ensuring timelines and specifications were met.
- Managed financial responsibilities, including planning budgets and processing invoices for partner companies, demonstrating proficiency in financial management and attention to detail.
- Arranged hotel accommodations for technicians, facilitating smooth operations and comfortable travel arrangements.
- Edited and processed reports from technicians, ensuring accuracy and clarity in documentation and supporting project management and completion.
Education
Apprenticeship -
Clerk for Office Management
01.2019
High School Diploma -
Sophie-Scholl-Realschule
01.2016
Skills
- Organized
- Communication
- Creative Problem Solving
- Teamwork
- Time Management
- Microsoft Office
- Multi-tasking
- German (fluent)
- Customer Service
- Sales Proficiency
- Products Knowledge
- Relationship Building and Management
Languages
English
Native/ Bilingual
German
Professional
Timeline
BEAUTY ADVISOR
Ulta Beauty
02.2023 - 07.2023
LEASE ADMINISTRATOR/ PROPERTY ADMINISTRATOR
Cedar Ridge Services
11.2022 - 02.2023
FINANCE CUSTOMER SUPPORT TEAM TECH
US Army
06.2022 - 09.2022
TEAM ASSISTANT
Höhbauer GmbH
02.2019 - 06.2021
Apprenticeship -
Clerk for Office Management
High School Diploma -
Sophie-Scholl-Realschule