Lena Gaither
Summary
I am seeking a position that challenges me and provides me with the opportunity to reach my full potential professionally and personally. I have exceptional interpersonal and communication skills, a keen eye for detail, and the ability to manage my time and prioritize my tasks. My goal is to become a valued asset to a company.
Overview
10
10
years of professional experience
Work History
Office Coordinator
University Of Maryland Medical System
02.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
Administrative Assistant
St. John's Station
11.2016 - Current
- Supported office staff and operational requirements with administrative tasks.
- Organized paperwork such as charts and reports for office and patient needs.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Administrative Assistant
Suburban Crossroads Counseling
05.2018 - 02.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
- Executed record filing system to improve document organization and management.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Administrative Assistant
The Community College Of Baltimore County
01.2015 - 11.2016
- Performed day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Implemented a record filing system to improve document organization and management.
- Provided accurate and appropriate information to student questions, troubleshooted issues, and resolved complaints.
- Assisted in developing a work program for students.
- Assisted coworkers and staff members with special tasks on daily basis.
- Instructed students in groups using various teaching methods such as lectures and discussions through a program called Gateway.
Administrative Assistant Volunteer
The Community College Of Baltimore County
05.2014 - 12.2014
- Carried out routine administrative duties, including processing papers and keeping information files.
- Answered inquiries, gave information, and dealt with complaints in conversations with staff members and other people.
Education
Master of Science - Higher Education
Walden University
Minneapolis, MN06.2024
Graduate Certificate - Human Resources Management
University of Maryland - University College
Hyattsville, MD05.2014
Bachelor of Science - Business Administration
University of Baltimore
Baltimore, MD06.2007
Associate of Arts - Business Administration
The Community College of Baltimore County
Catonsville, MD06.2005
Skills
- Administrative Support
- Customer Service
- Effective communication
- Attention to Detail
- EPIC Software
- Microsoft Office Proficiency
- Office Equipment Operation
Timeline
Office Coordinator
University Of Maryland Medical System
02.2022 - Current
Administrative Assistant
Suburban Crossroads Counseling
05.2018 - 02.2019
Administrative Assistant
St. John's Station
11.2016 - Current
Administrative Assistant
The Community College Of Baltimore County
01.2015 - 11.2016
Administrative Assistant Volunteer
The Community College Of Baltimore County
05.2014 - 12.2014
Master of Science - Higher Education
Walden University
Graduate Certificate - Human Resources Management
University of Maryland - University College
Bachelor of Science - Business Administration
University of Baltimore
Associate of Arts - Business Administration
The Community College of Baltimore County
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