Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lena Goodrick

Klamath Falls,OR

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

10
10
years of professional experience

Work History

Office Manager

Emerald Fields
05.2019 - Current
  • Coordinated special projects and managed schedules.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Cosmetologist

Great Clips
06.2014 - 01.2019
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Processed payments, entering sales in register for prompt customer service.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.

Education

Cosmetology Graduation Certificate/ License - Cosmelology

Sherman Kendall's Academy of Beauty Arts And Sciences
Midvale, UT
06.2005

High School Diploma -

Patterson High School
Patterson, CA
06.1996

Skills

  • Data Entry
  • Inventory Control
  • Conflict Management
  • Payroll and Budgeting
  • Office Management
  • Excellent Multi-Tasking Ability
  • Staff Training
  • Supply Management
  • Expense Reporting
  • Employee Supervision
  • Compliance Monitoring
  • Billing
  • Human Resources

Timeline

Office Manager

Emerald Fields
05.2019 - Current

Cosmetologist

Great Clips
06.2014 - 01.2019

Cosmetology Graduation Certificate/ License - Cosmelology

Sherman Kendall's Academy of Beauty Arts And Sciences

High School Diploma -

Patterson High School

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Lena Goodrick