Lena Jordan
Jacksonville ,Fl
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting, and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
19
19
years of professional experience
Work History
Shift manager
Fays II (McDonald's)
04 2022 - 08 2023
- Responsibilities: cleanliness, deposits, stocking, greeting customers the moment they enter the store.
- Assess each customer's needs, answer questions and make recommendations.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Manager
Tasty dog
01.2009 - 01.2014
- I learned to be able be flexible and adjust to different circumstances.
- To work quickly with my hands.
Crew/Manager
01.2006 - 01.2009
- I earned my promotion in just four months by:
- The drive to learn more
- Working efficiently
- Getting along with others
- Following rules and regulations
Manager
McDonald's
Callahan
08 2015 - 01 2023
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Dental Assistant
Dr. Porter
Yulee fl
04 2024 - Current
- Explained treatment procedures and instructed patients on home care guidelines.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
Education
Concord career institute
01.2023
High School -
West Nassau High School
01.2009
Skills
- Chairside Assisting
- Appointment Scheduling
- Patient Charting
- Operatory Disinfection
- X-Rays
- Exposure & Processing
- Administering Fluoride
- Treatments
- Coronal Polishing
- Model Pouring
- Administering Topical/Local Anesthetics
- Instrument Sterilization
- Instrument Preparation and Autoclaving
- Tray Setup
- Impressions
- Fabrications
- Temporary Crowns
- Insurance and Billing
- CPR Certified
Personal Information
Title: Dental assistant
Timeline
Manager
Tasty dog
01.2009 - 01.2014
Crew/Manager
01.2006 - 01.2009
Shift manager
Fays II (McDonald's)
04 2022 - 08 2023
Manager
McDonald's
08 2015 - 01 2023
Dental Assistant
Dr. Porter
04 2024 - Current
Concord career institute
High School -
West Nassau High School