Lena Kennard
Houston,TX
Summary
Dedicated and compassionate healthcare professional with experience supporting individuals with diverse medical and personal care needs. Skilled in creating a s safe, respectful, patient- centered environment while upholding high standards of care, confidentiality, and professionalism. Knowledgeable in medical terminology and HIPAA protocols, with CPR, First Aid, and BLS certifications. Brings strong communication, reliability, and clinical awareness to fast- paced settings, with a focus on improving patient outcomes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
DIRECT PATIENT CARE ASSISTANT
Right at Home
08.2024 - 03.2025
- Assisted patients with daily living needs including bathing, grooming, dressing, toileting, and hygiene while ensuring dignity, comfort, and safety.
- Supported patient well-being through routine check-ins, timely medication reminders, mobility assistance, and safe use of assistive devices.
- Maintained a clean, safe, and supportive environment to promote overall patient health and comfort.
PATIENT SUPPORT TECHNICIAN
Heart to Heart Hospice
01.2023 - 05.2023
- Conducted routine visits with hospice patients across multiple nursing homes, providing consistent emotional and physical support.
- Supported patients and families with calm, compassionate communication during periods of medical or emotional stress.
- Assisted with daily living needs while prioritizing patient comfort, dignity, safety, and coordinated, high-quality care.
CUSTOMER SERVICE
Client Relations Associate & Retail Sales Associate
05.2021 - 08.2022
- Delivered friendly, professional support to individuals while ensuring clear communication and a consistently positive experience.
- Managed high-volume transactions with exceptional accuracy, attention to detail, and a strong commitment to service quality.
- Maintained a calm, helpful, and solution-focused attitude in fast-paced, high-pressure environments.
CLASSROOM EDUCATOR
Toddler & Preschool
08.2021 - 06.2022
- Fostered a nurturing, structured environment that enhanced engagement and supported early developmental growth.
- Observed, documented, and reported individual progress with strong attention to detail and clear communication.
- Assisted with feeding, toileting, dressing, and diapering infants while maintaining excellent safety and hygiene standards.
Education
Bachelor of Science in Nursing -
Texas State University
05-2028
Skills
- Patient Safety, Comfort & Fall Prevention
- Basic Wound Care Support
- Infection-Control Practices (Hand Hygiene, PPE, Clean Technique)
- HIPAA Awareness & Confidentiality
- Assistance with Activities of Daily Living
- Mobility Support (Transfers & Assistive Devices)
- Universal Precautions & Infection Control
- Injury Prevention & Safety Awareness
Certification
- Basic Life Support (BLS)- American Heart Association
- CPR/AED/First Aid Certified - National CPR Foundation
Timeline
DIRECT PATIENT CARE ASSISTANT
Right at Home
08.2024 - 03.2025
PATIENT SUPPORT TECHNICIAN
Heart to Heart Hospice
01.2023 - 05.2023
CLASSROOM EDUCATOR
Toddler & Preschool
08.2021 - 06.2022
CUSTOMER SERVICE
Client Relations Associate & Retail Sales Associate
05.2021 - 08.2022
Bachelor of Science in Nursing -
Texas State University
Leadership experience
- Served on the executive board of a student- led organization, which empowered young women through guidance, support, and meaningful community involvement
- Led impactful discussion and initiatives that promoted confidence, personal growth, wellness, and cultural awareness among members.
- Fostered a safe, uplifting environment that encouraged young women to express themselves, share experiences, and build resilience.
- Contributed to community service projects that empowered young women and strengthened organizational outreach.