Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

LENA LEE

Fuquay-Varina,NC

Summary

Experienced HR Coordinator focused on onboarding and orientation of new hires by sending onboarding correspondence emails, initiating background and drug screenings with iCIMS, coordinating and leading orientations. Entering new hires in ADP with accuracy and tracking new hire onboarding status with Smartsheet.


Supported the People and Culture team by running weekly and monthly reports on demographics, salary, bonuses and headcount. Also created and lead internship program


Looking for a fully remote position.

Overview

14
years of professional experience

Work History

FUJIFILM Diosynth Biotechnologies
Holly Springs, NC

HR Coordinator
11.2021 - Current

Job overview

  • Facilitated and lead new hire orientations bi-weekly
  • .Collected and reviewed human resources paperwork for accuracy and completeness.
  • Entered new hires in ADP
  • Ran reports, tracked and managed employees with ADP and Smartsheet
  • Organized and maintained employee files digitally
  • Completed background and Drug Screenings to facilitate hiring and onboarding of employees.
  • Created and lead Internship Program

NSTAR Global Services Inc.
Garner, NC

Recruiting/Onboarding Coordinator
09.2019 - 10.2021

Job overview

  • Complete Onboarding and Offboarding of Employees by Composing Offer and Termination Letters, conducting Background Screenings, Drug Test and Physicals. Complete I-9 and E-verification Documentation for approval. Process Direct Deposit forms for Payroll and more
  • Create and managed job postings on LinkedIn, Indeed, ZipRecruiter and Company Website.
  • Manage and distributed weekly reports of Recruiter's metrics for Management.
  • Schedule interviews and phone screenings with candidates and Hiring Managers
  • Work remote when necessary while not decreasing productivity
  • Schedule Domestic and International Travel

Conduent Inc
Cary, NC

Benefits Administrative Services Associate (Call Center)
08.2018 - 08.2019

Job overview

  • Achieved highest quality score consecutively in 7 months.
  • Checked employees' benefits enrollment for accuracy and entry all data
  • Resolved issues and inquiries from plan participants regarding Defined Benefits through telephone and chat support
  • Explained benefits to plan participants in easy to understand terms in order to educate on available options

MorphoTrust USA Inc.
Morrisville, NC

Enrollment Specialist (TSA)/Road Warrior
03.2014 - 05.2018

Job overview

  • Promoted to Lead agent within one year.
  • Entrusted to travel regionally on a weekly bases for a year by car and plane
  • Perform bio-metric processing to include capturing quality electronic fingerprints, photographs and signatures to meet or exceed program accuracy standards
  • Performs administrative duties such as time keeping, shift schedules, daily activity reports, card inventory, equipment inventory, submit updated enrollment center photos and requisitioning supplies including troubleshooting and/or equipment modifications when necessary
  • Worked independently as managers worked off site

Essentia Financial
Jackson, MS

Financial Agent (In Office & Remote)
09.2011 - 03.2014

Job overview

  • Achieved a 90% quality assurance or above every month
  • Called clients to discuss and collect past due debits by negotiating and persistence -worked remotely during emergency situations
  • Trained staff on how to improve customer interactions.

Southern Farm Bureau Life Insurance Company
Ridgeland, MS

Claims Specialist (High Volume Call Center)
07.2009 - 07.2011

Job overview

  • Processed Claims on Auto and Home damage, sometimes in high stress situations
  • Documented all information quickly yet accurately and uploaded data to company database for efficient processing.
  • Interpreted basic policy coverage and determined if coverage applied to claims submitted, escalated issues as needed.

Education

Tougaloo College
Ridgeland, MS

Bachelor of Arts from Mass Communications
08.2009

University Overview

Journalism

Skills

  • Onboarding and Offboarding
  • Orientation
  • ADP
  • Smartsheet
  • ShahrePoint
  • Microsoft Office (Word, Excel, Outlook)
  • Applicant Tracking System (BambooHR, Taleo, PCR & Paycor)
  • Google Calendar & Google Docs
  • Internship progran creator and facilitator
  • POC for Pay Rate changes, Payroll set up, Technical Errors
  • Customer Service
  • Remote Office experienced
  • Interview scheduling
  • Interpersonal communication
  • Team oriented

Timeline

HR Coordinator
FUJIFILM Diosynth Biotechnologies
11.2021 - Current
Recruiting/Onboarding Coordinator
NSTAR Global Services Inc.
09.2019 - 10.2021
Benefits Administrative Services Associate (Call Center)
Conduent Inc
08.2018 - 08.2019
Enrollment Specialist (TSA)/Road Warrior
MorphoTrust USA Inc.
03.2014 - 05.2018
Financial Agent (In Office & Remote)
Essentia Financial
09.2011 - 03.2014
Claims Specialist (High Volume Call Center)
Southern Farm Bureau Life Insurance Company
07.2009 - 07.2011
Tougaloo College
Bachelor of Arts from Mass Communications

Similar Profiles

  • Hilda Lopez-Sanchez

    Hilda Lopez-SanchezHilda Lopez-Sanchez

    Quality Control Sample Management at Fujifilm Diosynth BiotechnologiesQuality Control Sample Management at Fujifilm Diosynth Biotechnologies

    View Profile
  • Sara J. Miller

    Sara J. MillerSara J. Miller

    Assoc. Director, Cell Therapy Business Steering Group Lead at FUJIFILM Diosynth BiotechnologiesAssoc. Director, Cell Therapy Business Steering Group Lead at FUJIFILM Diosynth Biotechnologies

    View Profile
  • Stephanie Perry

    Stephanie PerryStephanie Perry

    Senior Manufacturing Support Specialist at FUJIFILM Diosynth BiotechnologiesSenior Manufacturing Support Specialist at FUJIFILM Diosynth Biotechnologies

    View Profile
LENA LEE