Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Lena MacDonald

Brooklyn

Summary

I am a passionate educator seeking full-time teaching position. Experienced in childcare, retail, food service, and customer service. Strong collaborator with excellent communication skills. Confident in ability to excel as teacher or teacher's assistant. Natural leader with proficiency in task delegation and problem-solving. Eager to learn and grow in educational environment. Quick learner and able to adapt to any situation. Loves the arts and would love to bring my personal passion for creativity into this role! A dedicated worker who thrives in a collaborative, inclusive and positive work environment aimed in instilling support and growth in children.

Overview

4
4
years of professional experience

Work History

Part-Time Shift Lead

Pressed
02.2025 - 05.2025
  • Established positive rapport with customers and staff members alike through strong communication skills.
  • Cashier/POS
  • Food service, food handling/food prep,food safety
  • Inventory/restocking items
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Cleaning/completing store opening and closing procedures
  • Helped store management meet standards of service and quality in daily operations.

Seasonal Sales Associate

Dr Martens
11.2024 - 01.2025
  • Catering to clients needs/building relationships with clients
  • Gathering knowledge on products and presenting clients with an informative pitch
  • Answered customer questions about sizing, accessories, and merchandise care
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment
  • Problem solving, teamwork, receiving instruction from managers and implementing them
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations

Hemp Shop Cashier

The Hemp Shop
06.2024 - 08.2024
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to positive teamwork dynamics through clear communication with colleagues and proactive problem-solving strategies.
  • Organization, self-management
  • Counted cash drawer at the start and end of each shift, ensuring accuracy in all financial transactions.
  • Maintained a clean and organized cashier area, contributing to a pleasant store atmosphere
  • Assisted customers with product information, locating items for their individual needs to ensure a positive shopping experience

Babysitter/Housekeeper

Families
05.2022 - 08.2022
  • Years of caretaking babysitting experience (with elementary school to middle school age children) starting in middle school into high school and college
  • Passion for working with children
  • Compassion/patience
  • Maintained a clean and organized environment to ensure the well-being of children under care
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Communicated positively with children and guardians
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained
  • Fostering children's creativity

Summer Camp Instructor (Seasonal)

SONCCA
07.2021 - 08.2021
  • Experience caretaking with elementary school and middle school age children in a classroom setting
  • Patience, understanding of children's psychology and needs
  • Maintaining safety precautions
  • Leadership, teamwork
  • Group management, instructing children
  • Administering engaging activities, field trips, fostering creativity
  • Communication skills/listening skills, problem solving
  • Fostered a positive environment for campers with diverse backgrounds, ensuring inclusivity and respect among all participants
  • Created lesson plans and led hands-on group projects for students

Education

Bachelor's degree - Film Studies and Anthropology/ Sociology

Pace University
New York, NY
05.2024

Skills

  • Passion for working with children
  • People skills
  • Teamwork/team motivation
  • Leadership
  • Adaptability
  • Google Docs,Microsoft Word
  • Video editing
  • Project management
  • Writing skills
  • Visual arts painting
  • Creativity
  • Presentation skills

Languages

English - Fluent
French - Beginner

Affiliations

  • Dyson Women's Leadership Initiative- affiliated with Pace University September 2020 to May 2024 I was a member of the Dyson Women's Leadership Initiative associated with my college. Here, I partake in interesting conversations about culture, race and gender which all related to my sociology degree.
  • WPUB- radio station affiliated with Pace University September 2020 to May 2024 I ran my very own college radio show all four years of college! Music is one of my biggest passions. I took my show very seriously and it has helped me vastly in my communication/presentation skills. This experience engaged my constant pursuit of new music and ideas. It also helped me with time management and in my overall personal confidence!

Timeline

Part-Time Shift Lead

Pressed
02.2025 - 05.2025

Seasonal Sales Associate

Dr Martens
11.2024 - 01.2025

Hemp Shop Cashier

The Hemp Shop
06.2024 - 08.2024

Babysitter/Housekeeper

Families
05.2022 - 08.2022

Summer Camp Instructor (Seasonal)

SONCCA
07.2021 - 08.2021

Bachelor's degree - Film Studies and Anthropology/ Sociology

Pace University

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