Lena M. Chimento
Edison,NJ
Summary
Sales manager with extensive experience at Delta Sonic Car Wash Systems, recognized for driving revenue growth through strategic initiatives and data analytics. Proven ability to enhance client relations and develop high-performing sales teams, consistently surpassing sales targets. Committed to fostering a culture of excellence and customer engagement.
Overview
8
8
years of professional experience
Work History
Sales Manager
Delta Sonic Car Wash Systems, Inc.
Buffalo, NY
05.2022 - Current
- Consistently achieve and exceed monthly and annual sales goals
- Developed and executed strategic sales initiatives that aligned with company goals
- Coached, trained, and mentored team of 20-40 sales representatives to enhance sales techniques and performance
- Utilized data analytics to leverage CRM software for informed decision-making and improved sales outcomes
Student Volunteer Internship Program
United States Marshals Service
Buffalo, NY
03.2023 - 05.2023
- Coordinated secure transportation of individuals in custody, ensuring adherence to legal procedures and safety protocols
- Completed Amherst Police Department training program, covering fugitive detection, breaking and entering, drug paraphernalia, and eluding police tactical training
- Helped organize community outreach events, enhancing public awareness and engagement.
- Supported federal agents during operations and training exercises.
- Provided administrative support by filing and organizing documents efficiently.
Detail Customer Advisor
Delta Sonic Car Wash Systems, Inc.
Buffalo, NY
09.2020 - 05.2022
- Assisted customers in selecting tailored detailing services, enhancing satisfaction and ensuring optimal vehicle care
- Assisted customers with service inquiries and product recommendations.
- Processed customer transactions efficiently and accurately at point of sale.
- Maintained cleanliness and organization of service areas for optimal customer experience.
Delta Technician
Delta Sonic Car Wash Systems, Inc.
Buffalo, NY
02.2018 - 01.2020
- Performed professional vehicle detailing services and implemented upselling techniques to achieve monthly sales goals
- Maintained equipment for optimal performance at Delta Sonic Car Wash Systems.
- Operated car wash machinery efficiently and safely during peak hours.
- Assisted customers with vehicle cleaning options and services offered.
Dispatch Intern
Erie County Sheriff's Department
Erie County, NY
04.2019 - 05.2019
- Coordinated emergency response efforts, managing communication between law enforcement and the public to ensure timely information dissemination
- Supported officers during community engagement activities. in daily operations and community outreach initiatives.
- Conducted research on local crime trends and reported findings to supervisors.
- Participated in training sessions for emergency response protocols and procedures.
K-9 Intern
Erie County Sheriff's Department
Erie County, NY
04.2019 - 05.2019
- Gained insights from K-9 training for drug detection
- Assisted deputies in daily operational tasks and community engagement initiatives.
- Conducted routine inspections of equipment and vehicles for safety compliance.
- Supported record-keeping efforts by organizing and filing case documents accurately.
Bomb Squad Intern
Erie County Sheriff's Department
Erie County, NY
04.2019 - 05.2019
- Operated Multi-Mission Explosive Ordnance Disposal Robot during training exercises, enhancing team readiness.
- Contributed insights during daily strategic debriefings, fostering collaborative decision-making.
- Assisted deputies in daily operations and administrative tasks.
- Maintained accurate records and organized case files for investigations.
- Collaborated with law enforcement teams during community outreach events.
Education
Master of Science Degree - Criminal Justice
Hilbert College
Hamburg, NY05-2024
Bachelor of Science Degree - Criminal Justice
Hilbert College
Hamburg, NY05-2023
Skills
- Sales strategy
- Data analytics
- Client relations
- Sales performance management
- Consultative selling
- Problem solving
- Revenue growth
- Product expertise
- Sales team development
- Customer engagement initiatives
- Training programs
- Sales campaign execution
- Customer engagement
- Sales performance
- Business growth
- Goal-oriented
- Sales strategies
Accomplishments
- Manager of the Month for the Buffalo Region at Delta Sonic Car Wash- February 2025 & June 2026
- Academic Honors List, Fall 2019, Spring 2020, Fall 2021
Timeline
Student Volunteer Internship Program
United States Marshals Service
03.2023 - 05.2023
Sales Manager
Delta Sonic Car Wash Systems, Inc.
05.2022 - Current
Detail Customer Advisor
Delta Sonic Car Wash Systems, Inc.
09.2020 - 05.2022
Dispatch Intern
Erie County Sheriff's Department
04.2019 - 05.2019
K-9 Intern
Erie County Sheriff's Department
04.2019 - 05.2019
Bomb Squad Intern
Erie County Sheriff's Department
04.2019 - 05.2019
Delta Technician
Delta Sonic Car Wash Systems, Inc.
02.2018 - 01.2020
Master of Science Degree - Criminal Justice
Hilbert College
Bachelor of Science Degree - Criminal Justice
Hilbert College